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Contact Us.
Protection Sales Team
Our team are just a phone call away:
- on hand to discuss new ideas and campaigns.
- to provide technical help on our protection products and 'e' submission options to support you and your business.
With the help of our online support tool they are able to see your screens and assist you directly online as if they were sitting right next to you.
Service Team
Your usual Protection Services team can be reached on the usual number to help with your service queries.
For help with other service enquiries or ordering sales material, please contact your usual Legal & General Service Team.
| Protection Sales Team | Adviser Centre and Online Protection Registration | Who is my dedicated Service team? Give us a call and we will let you know | |
|---|---|---|---|
| Telephone | 0845 273 0010* | 0370 050 0274** | 0845 270 7010* |
| Opening hours | 9am to 5pm Monday to Friday | 9am to 5pm Monday to Friday | 9am to 5pm Monday to Friday |
| Address | Legal & General Protection Imaging Unit Brunel House Cardiff CF24 0EB | Legal & General Protection Imaging Unit Brunel House Cardiff CF24 0EB | Legal & General Protection Imaging Unit Brunel House Cardiff CF24 0EB |
Priority Protection Team
| Contact details | |
|---|---|
| Telephone | 0370 055 1242* |
| Fax | 0845 070 6501* |
| Opening Hours | 9am to 5pm Monday to Friday |
| Address | Legal & General Protection Imaging Unit Brunel House Cardiff CF24 0EB |
| priorityhove@landg.com |
Underwriting and Claims
Our teams are here to help, be that a pre-sales enquiry or being on hand to help your client or their families through the claims process with professionalism and compassion.
| Medical Underwriting Technical Advice (pre-sales enquiries) | Telemedical Interviewing (TMI) Client Number only | |
|---|---|---|
| Telephone | 0370 333 3699** | 0800 197 3374* |
| Opening Hours | 9am to 6pm Monday to Friday | 9am to 8pm Monday to Friday |
| Email: | presale.enquiries@landg.com | N/A |
Claims Contact Details
| Critical Illness claims | Income Protection (IPB), Mortgage payment insurance (MPI) and Waiver of Premium claims | Life Cover and Terminal illness claims | |
|---|---|---|---|
| Telephone (for customers) | 0800 068 0789* | 0800 027 9830* | 0800 137 101* |
| Telephone (for advisers or solicitors acting on behalf of a client) | 01273 374 414* | 01273 374 665* | |
| Opening Hours | 9am to 5.30pm Monday to Friday | ||
| Address | Claims Department Legal & General Pod 25 City Park Building 2 Hove BN3 7PY | ||
| health.claims@landg.com | life.claims@landg.com | ||
*We may record and monitor calls.Call charges will vary.
** Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers may not be available from outside the UK.
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