In line with the new customer journey and refreshed OLPC screens, we have taken the opportunity to move away from using Key Features and Policy Terms & Conditions documents and towards using Policy Summaries and Policy Booklets.
Please refer to the table below to identify which documents you should now be using. You can find a link to download the relevant documents in the 'Key Documents' box to the right hand side.
|Old Reference||Document title||New Reference||Document Title|
|W13556*||Mortgage & Family & FPIP Plans Key Features||QGI12844||Life Insurance with optional Critical Illness Cover and FPIP Policy Summary|
|W11348*||Mortgage & Family & FPIP Plans Key Features|
|W13580||Mortgage Protection Plans Key Features||QGI12843||Life Insurance with optional Critical Illness Cover Policy Summary|
|W12774||Income Protection Benefit Key Features||QGI12745||Income Protection Benefit Policy Summary|
|W11349||Business Protection Key Features||QGI12847||Business Protection Policy Summary|
*Please note that W13556 and W11348 have been merged following the removal of the Conversion Option.
|old reference||Document title||new reference||document title|
|QGI11552||Term Assurance Policy Terms and Conditions||QGI12849||Life Insurance Policy Booklet|
|QGI11558||Term Assurance and Critical Illness Policy Terms and Conditions||QGI12853||Life Insurance with Critical Illness Cover Policy Booklet|
|QGI11556||Critical Illness Cover and Term Assurance Policy Terms and Conditions||QGI12856||Critical Illness Cover Policy Booklet|
|QGI11539||Family and Personal Income Plan Policy Terms and Conditions||QGI12857||Family and Personal Income Plan Policy Booklet|
|QGI11544||Family and Personal Income Plan Term and Critical Illness Cover Policy Terms and Conditions||QGI12858||Family and Personal Income Plan with Critical Illness Cover Policy Booklet|
|QGI11561||Family and Personal Income Plan Critical Illness Cover Policy Terms and Conditions||QGI12867||Family and Personal Income Plan Critical Illness Cover Policy Booklet|
|QGI11594||Income Protection Benefit Terms and Conditions||QGI12745||Income Protection Benefit Policy Booklet|
Monday to Friday 9.00am to 5.00pm.
We may record and monitor calls. Call charges may vary.