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Listen to the experts.

The retention team.
The retention team.
Our team of retention experts have produced a range of materials to help you capitalise on your protection business, helping you to maximise your business and grow your income.
Below are a series of tools to help you to improve retention and to potentially hang on to more policies.
Customer Relationship Management (CRM) - build loyalty and income (podcast).

Mike Pritchard and Emma Seward discuss the benefits of using CRM to achieve your business objectives. Listen to the podcast.

A case study - improving retention (podcast).

In this latest podcast, Mike Pritchard discusses how Legal & General helped Lifesearch set up a Customer Retention Unit and how it has impacted their overall business and commercial performance. Listen to the podcast.

CFOs - they hurt (podcast).

Mike Pritchard and Emma Seward discuss CFOs (Cancelled From Offset policies), why they happen and what we can do to reduce them. Listen to the podcast.

Prevention is better than cure (podcast).

Listen to our expert Mike Pritchard discuss his experience of client retention and how we can provide real support to your business. Mike also shares a story of one business he worked with to improve their retention rate and the impact this had on their bottom line. Listen to the podcast.

Income development through retention (webcast).

Hear some great advice and information relating to client retention, income generation and the sales market. View the webcast.

Maximise your sales

We can help you capitalise on protection sales opportunities and we can support you in your approach with your clients, helping to maximise your income and grow your business. 

Underwriting support

We help 250 advisers each day on the phone and thousands of advisers every day through our website. View our dedicated underwriting pages for more information.

We're committed to sales quality and retention, and we're serious about giving you tips and advice to develop greater client retention.

If you are interested in finding out more, or you would like to be added to our podcast early distribution list please get in touch with your usual Legal & General contact or email us.


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Income development through retention

A web cast covering how you could improve protection retention performance with our help.