Adviser Centre

Underwriting and Claims.

Latest News and updates

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Welcome to our Underwriting and Claims site. We hope you find it useful and easier to navigate your way around.

Medical and Financial Limits

Our Medical and Financial limits are now amalgamated in one document. They have been split by benefit type.

Guide to our underwriting limits (Q41806)  PDF: 69KB

Underwriting Guides and Common Queries

We have a range of Underwriting guides for some of our most common illnesses and conditions that may result in an adverse Underwriting decision.

View full details

Occupation including armed forces and residency

Whilst assessing your clients application we consider a variety of factors, which all can have an important impact on their risk profile, for example:

Armed Forces
Occupations
Residency
Working at Heights

Lifestyle

Whilst assessing your clients application we consider a variety of Lifestyle factors, which all can have an important impact on their risk profile, for example,      

 

Alcohol
Build
Hazardous Activities
Recreational Drugs
Smoking

Underwriting Product and Benefit Information

The links below allow you to get a simple overview of each Protection Benefit.

Life Cover
Family and Personal Income Plan
Critical Illness Cover
Income Protection Benefit
Immediate Cover
The Value of being informed
Total and Permanent Disability

Claims

We understand that this is the moment of truth for our customers and the opportunity for us to stand behind the promises we make to pay valid claims. For more information please click on the individual links below.

Claims
Claims contact details
Claims information and process
Our Claims payment records

Mutal
0370 333 3699

Email: mutal@landg.com

Monday to Friday 9.00am to 6.00pm.

(With the exception of Thursday's when they open at 9.30am)

We may record and monitor calls. Call charges will vary.

 

Feedback

If you have any feedback on our Underwriting and Claims pages, whether it is something you cannot find or something that is missing then please contact us.

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