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Underwriting Support.
The Medical underwriting technical advice line (MUTAL) is a team of underwriters who provide detailed explanations and answers to your point of sale Underwriting queries.Medical Underwriting Technical Advice Line (MUTAL)
TMI is a service we offer to clients to disclose details about Medical conditions confidentially and to speed up the application process.
Telemedical Interviewing (TMI) or Little T
Medical and Financial Limits.
Automatic evidence is requested even when there is no specific medical disclosure dependent on your clients' age and benefit level. The reason why we request automatic evidence is to protect your clients, be that existing policyholders or new applicants.Medical Evidence Limits - Life Applications (Q12385) PDF: 106KB
Medical Evidence Limits - Critical Illness Cover (CIC) Applications (Q12386) PDF: 103KB
Medical Evidence Limits - Income Protection Benefit (IPB) Applications (Q12387) PDF: 70KB
Financial Underwriting evidence limits
Personal Cover (Q27113) PDF: 103KB
Business Cover (Q27112) PDF: 105KB
Product and Benefits.
An Underwriting specific view on our different protection products.
Legislation and Regulation.
At Legal & General we treat your clients' application with professionalism and sensitivity. Whilst processing there are certain legal and regulatory (both internal and external) requirements that we follow to ensure the security of your clients' information and fairness.
Claims.
We understand that this is the moment of truth for our customers and the opportunity for us to stand behind the promises we make to pay valid claims.
We understand that this is a period of increased anxiety and stress for our clients and their families and so we Promise.
- Claims will be handled fairly.
- Claimant will be treated sensitively.
- Claims will be settled promptly.
Underwriting Guidelines and Questionnaires
Underwriting and Claims.
Priority Protection
When you choose us to take care of your Priority Protection Business, you can expect an exceptional level of service throughout the application process - for both yourself and your clients.
Price Beater
Emma Davies, Specialist Protection Manager, gives a brief introduction to Price Beater and how we'll beat a competitor's premium on high sum assured Term and Critical Illness quotes. For more information on Price Beater (PDF)
The Value of Being informed
The value of being informed
Introduction to Underwriting, Stuart Halliwell
Medical Underwriting Guides
Read our latest Underwriting Condition GuidesContact us
CALL MUTAL NOW ON:
0370 333 3699
Email:MUTAL@landg.com
Lines open 9.00am to 6.00pm
Monday to Friday.
Call charges will vary. We may record and monitor calls.
Your Legal and General Contacts
Protection
