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Claims.
We understand that this is the moment of truth for our customers and the opportunity for us to stand behind the promises we make to pay valid claims.
We understand that this is a period of increased anxiety and stress for our clients and their families and so we promise:
- Claims will be handled fairly.
- Claimants will be treated sensitively.
- Claims will be settled promptly.
PROTECTION REALLY MATTERS
We want to share with you some of the real-life experiences of our protection customers; so we arranged to meet and film recent claimants to hear their personal stories.
Click here to see their stories
THE VALUE OF BEING INFORMEDClaims - delivering on our promise, Sue Lord
"Claims-delivering on our promise" will introduce you to the claims at Legal & General. Every day matters for our customers in Claims. Every call, every meeting, every email, every letter, every thought, every action.
For Critical Illness claims: 0800 068 0789
For Income Protection (IPB), Mortgage Payment Insurance (MPI) and Waiver of Premium claims: 0800 027 9830
For Life Cover and Terminal Illness Cover claims: 0800 137 101
Monday to Friday 9.00am to 5.30pm.
We may record and monitor calls. Call charges may vary.
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