Frequently asked questions.

If you are aged between 50 and 80 and a UK resident, and you reside in the UK for at least 183 days per year, you're guaranteed to be accepted for the Over 50s Life Insurance Plans.

When you apply for our Over 50s Life Insurance Plans we don't ask any medical questions.

You can take out as many plans as you like as long as the total initial monthly premiums you pay do not exceed £50. This includes any existing Legal & General Over 50s plans you may have.

Your partner can also apply for a plan providing they are aged 50 to 80 and a UK resident and reside in the UK for at least 183 days per calendar year. However, as the plans are set up individually, they cannot be held in joint names.

After we have received your application, you have 30 days to change your mind. A Cancellation Notice will be sent once the plan has started confirming your right to cancel. If you decide to cancel your plan we will return any premiums paid. You can cancel your plan after the 30 day period by writing to us. However, as the plan has no cash-in value at any time you will not get any money back.

If you die within the first two years of your plan we will not pay the cash sum but we will return all the premiums paid. If you do not place your plans cash sum in Trust, then these premiums will be paid to your estate and may be subject to Inheritance Tax.

However, if you die within the first two years of the plan, as a result of an accident, then the full cash sum will be paid. Exclusions and limitations will apply, please refer to the section titled 'What exactly does accidental death mean?' in the Policy Summary PDF.

This depends on the type of Over 50s Life Insurance Plan you choose.

With the Fixed Plan, premiums are guaranteed never to go up, and so this plan is ideal if you want the reassurance of a fixed premium.

The Increasing Plan is reviewed in line with inflation, which is measured by the Retail Prices Index (RPI). We’ll review your premiums and benefit each year and inform you in writing about any changes to your policy.

The premiums are reviewed and will increase by 1.5% for every 1% increase in your benefit. If RPI ever rises to over 10%, the maximum increase in benefit will be 10% and the maximum increase in premium will be 15%. The premium increases will continue until you reach the age of 90 or decline the annual review. Although you stop paying premiums on your 90th birthday, your cover continues to be reviewed annually for the rest of your life. You can choose not to accept the annual review.

If you have the Increasing Plan then your plan will be subject to an ‘annual review’.This means that each year we’ll review your premiums and benefit to help ensure they keep up with the cost of living.

We'll write to tell you at least three months before the plan's anniversary. You can choose to decline the review when we write to you each year, but if you decline please remember that inflation may reduce the benefit of your plan. You will not be able to restart the increases later if you decline and your plan benefit will remain fixed at the value at that time.

When the time comes, a claim can be made in writing or over the telephone for the Fixed and Increasing plans. Read more about our claims process.

As the plan has no cash-in value at any time, you will get nothing back if you decide to cancel the plan after the first 30 days of applying. If you cancel the plan within the first 30 days, we'll refund any premiums paid.

The Increasing Plan is a simple way to give your family a helping hand. The cash sum pay out can be used towards funeral expenses, unpaid bills or even as a gift to your family.

With the Increasing Plan, your cash sum is reviewed in line with the Retail Prices Index (RPI). Your premium will increase by 1.5% for every 1% increase in your cash sum.

Find out more about the Increasing Plan.

The Retail Prices Index (RPI) is used as a measure of inflation. It measures the changing prices of everyday household goods and services like food and energy bills, and shows how the cost of living rises over the years.

If applying for the Fixed or Increasing Plans, these can be placed in Trust to ensure the people you want receive the cash sum of your plan. Find out more about Trusts.

We are committed to ensuring that your information is secure, using the latest secure server software that encrypts (turns into code) all the information you provide us before you send it to us.  This means that any information you send us, using our website, stays private and secure whilst it is being sent.

Read more about our security policy.

You can usually find your sort code on a bank statement or cheque book. It will usually have six digits in the format of xx-xx-xx. If you still can't find it, call your bank and they will be able to help.

You can usually find your account number on a bank statement or cheque book. It will usually have eight digits. If you still can't find it, call your bank and they will be able to help.

When you apply for a plan online you'll see a 'Summary' screen containing all the information you've provided before submitting your application. If you realise the details are incorrect you can use the 'Back' button in the bottom left of the screen to go back and change your details before submitting your application.

Once you've submitted your application, your cover will start immediately and you'll receive your documents within 7-10 working days. If you have any questions in the meantime you can call us on 0370 051 5013 between 9am and 5pm Monday to Friday. Call charges will vary and we may record and monitor calls.