I was very upset as I've lost a piece of jewellery that my mum left me who died last year. Jo was helpful and patient and let me take my time. I've never experienced customers service like it and it really makes a difference. It must have been a horrible call as I was so upset but you really made a difference.
The Sillet's story is a reminder of why we all work together in this industry and the importance of your expertise. Having financial protection for your customers everyday needs as well as the unexpected events, is increasingly important.
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