Your business matters to us. That’s why we have our retention scheme in place – to keep the quality business coming back, time and time again.

Our updated retention scheme is applicable to policies with a renewal date on or after 1 February 2012.

This information is correct as of January 2012. Please note this scheme will finish on 31 December 2012.

In order to retain a renewal, you may apply a discretionary reduction provided:

• The risk meets certain claims criteria (see table below for details)
• The risk is not flagged as a ‘refer’ or ‘decline’
• Minimum premiums are maintained
• The reduction is based on number of claim free years, NOT the number of years no claims discount your customer has with us.

Please consider the following important points before applying a reduction:

• This facility is designed to help you renew policies with us that would otherwise lapse and be placed with an alternative insurer. It is not an automatic discount that can be applied to all renewals.
• Ensure that you consider like for like cover and your customers' needs when comparing our quote against other insurers. Where possible, please retain evidence of like for like quotes from other insurers.
• This facility only applies to Legal & General Rainbow Home Insurance renewals.