I just wanted to say I was very impressed with the service that I received and with the professionalism of the lady who handled the call.

 

Viewscast,
(March 2010)

 

Why choose us?

We understand that it's important for you to have complete confidence in your insurer partners.

Selection of ties

Here's a few reasons why we believe we are a partner of choice for many brokers.

  • Long term commitment to the broker market
    We may have made a number of changes within our broker channel over the last few years, but the channel remains our largest distribution arm and we are committed to supporting our brokers.
  • We are a leading financial services provider
    The Legal & General group, established in 1836 has a successful heritage and over seven million people now rely on us for life assurance, pensions and general insurance plans. We protect over one million households in the UK and are rated one of the UK's top companies for financial strength.
  • Dedicated UK broker call centres
    Our offices in Ipswich and Northern Ireland are dedicated to dealing with you and your customers' claims. With both customer services and claims under one roof, you can rest assured that any query you or your customer has will be dealt with as efficiently as possible.
  • Dedicated account management and sales support team
    We have a team of regional account managers. They are backed by an efficient and helpful sales support team based in our Ipswich office. Find the account manager for your region.
  • Quality household insurance
    We specialise in Rainbow household insurance that provides cover for your customer’s buildings and contents. Rainbow household insurance has been rated higher than the average in the market by independent research company, Defaqto.
  • Excellent customer and claims service
    We pride ourselves on the level of service we offer to you and your customers and are continually striving to provide a high level of service. This is reflected in the 2011 GIMRA (General Insurance Market Research Association) results where we were ranked highly in a number of categories including overall satisfaction.

But don't just take our word for it, see what our brokers and customers have to say.

"I have worked for this company since 1986, and during that time have had a good relationship with Legal & General. Legal & General has evolved over that time and I have a great relationship with the Business Development Executive. I also find that the Underwriting and Claims services are very good. Their household contract has improved immensely and gives very good value for money. Most of our customers once with Legal & General rarely move, myself included.
I wish Legal & General many more years of success in this very competitive market."
(Sue Day, WRL brokers - August 2010)

"The claims handler performed very, very well indeed I was full of praise for her and she is a credit to the organisation and the people who trained her. Thank you.”
(Viewscast, March 2010)

" When I telephoned this morning the service I got was absolutely excellent, the young lady on the telephone explained everything to me….I couldn't have asked for better service.”
(Viewscast, March 2010)

"I don't see there's anyway to improve your service. The claims handler who dealt with me was absolutely fantastic. Very clear, very concise and very cool and calm and he put my mind at rest. Thank you.”
(Viewscast, March 2010)

"I was really pleased with the way it was all handled and how it was all done. The process was excellent.” 
(Viewscast, August 2010)


How useful did you find this page?

User rating:
[Click a star to save your rating]

Need to order customer literature?

New to
Legal & General?

Computer mouse
Setting up a general insurance agency

Apply to write business with us.

Mobile phone and keyboard

Coming soon - Our software partners.

Contents calculator

Contents calculator

Work out the value of your customer's possessions.

Try our calculator

Your recently viewed items

You need javascript enabled for us to remember your Recently Viewed Items.

Top rated pages

You Might Also Like...

News

Find out what we've been up to, including recent developments and results.