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Lady on the Phone

Need help? Speak to one of our advisers.

Call charges will vary. We may record and monitor calls. Our call centres are based in the UK

Please note we're unable to make any policy amends via email.

Home Insurance - New quotes

Phone

Essentials or Extra cover: 0800 027 7161 
Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday

Email

For general enquiries: direct.gi@landg.com.
When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information

Home Insurance - Existing customers

Phone

Essentials or Extra: 0370 900 3110
Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday
Claims line: 0370 900 5565
Lines are open 8am to 6pm Monday to Friday, 9am to 1pm on Saturday and 24 hours for emergencies


Email

For general enquiries: customerservice.gi@landg.com
When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information


Post

Legal & General
PO Box 6984
Birmingham
B5 4BR

Home Insurance - Enhanced customers

Phone

New quotes: 0800 316 0281
General enquires: 0800 136 464
Claims: 0800 027 5333
Lines are open 9.30am to 5.30pm Monday to Friday
Emergency claim helpline: 0800 294 2188 (24 hours)

Home Insurance - Family Legal Protection

Phone

Essentials or Extra Customers: 0370 050 0962 (24 hours)
Enhanced Customers: 0117 934 0553 (9.30am to 5.30pm Monday to Friday)

Car Insurance customers

Phone

New quotes: 0800 197 6483
Existing customers: 0844 874 0710
Lines are open 8am to 9pm Monday to Friday, 9am to 5pm Saturday and public holidays* and 10am to 4pm on Sunday
*Excluding Christmas Day, Boxing Day and New Years Day
Claims line: 0844 412 2199 (24 hours)
Lines are open 24 hours

Landlord Insurance customers

Phone

New quotes: 0800 092 9922
Existing customers: 0370 900 5578*
Lines are open 9am to 8pm Monday to Thursday, 9am to 6pm Friday, 9am to 5pm Saturday
*For existing customers our Saturday opening hours are 9am to 1pm
Claim Line: 0370 900 5565
Lines are open 24 hours

Pet Insurance customers

Phone

New quotes: 0800 316 7570
Existing customers: 0370 060 2729
Claims line: 0370 060 2730
Lines are open 8am to 9pm Monday to Friday and 9am to 2pm Saturday

Lifestyle Insurance customers

Phone

New quotes: 0800 197 2351
Existing customers: 0370 900 3119*
Claims line: 0800 072 8315 (9am to 5pm Monday to Friday)
Lines are open 9am to 8pm Monday to Thursday, 9am to 6pm Friday, 9am to 5pm Saturday
* For existing customers our Saturday opening hours are 9am to 1pm

Life Insurance customers

Phone

New quotes: 0800 316 5591
Lines are open 8am to 8pm Monday to Friday and 9am to 5pm on Saturday
Existing customers: 0370 163 0657
Lines are open 8.30am to 6pm Monday to Friday, 9am to 1pm on Saturday
Claims line: 0800 137 101
Lines are open 9am to 5.30pm Monday to Friday

Email

New quotes: direct.term@landg.com
Application support: stratp.directlife@landg.com
Existing customers: fctlife.enquiries@landg.com
Claims: life.claims@landg.com
Critical illness cover claims: health.claims@landg.com

When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information

Insurance Fraud Bureau Cheatline

Phone

0800 422 0421
The IFB Cheatline is a free and confidential service for members of the public to report suspicions or knowledge concerning any form of insurance fraud either by calling or reporting online

Website

www.insurancefraudbureau.org/report Please be aware that by clicking this link you are leaving our website. We are not responsible for the accuracy of the information or the content of the linked site


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