Contact us.

Home insurance

New customer: direct.gi@landg.com

Existing customer: customerservice.gi@landg.com

When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information.

By phone

New customer: 0800 027 7161 Freephone
9.00am to 8.00pm Mon to Thurs
9.00am to 6.00pm Fri
9.00am to 1.00pm Sat

Existing customer: 0370 900 3110
8.00am to 8.00pm Mon to Thurs
8.00am to 6.00pm Fri
9.00am to 1.00pm Sat
Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers may not be available from outside the UK.

Claim line: 0370 900 5565 (24 hours for emergencies)
8.00am to 6.00pm Mon to Fri
9.00am to 1.00pm Sat
Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers may not be available from outside the UK.

We may record and monitor calls.
These call centres are based in the UK.

By post

Legal & General
PO Box 6984
Birmingham  B5 4BR

Insurance Fraud Bureau Cheatline

The IFB Cheatline is a free and confidential service for members of the public to report suspicions or knowledge concerning any form of insurance fraud either by calling or reporting online.

Cheatline: 0800 422 0421 Freephone
The IFB website: https://www.insurancefraudbureau.org/report

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