Contact us.

Home insurance

New customer: direct.gi@landg.com

Existing customer: customerservice.gi@landg.com

When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information.

By phone

New customer: 0800 027 7161 Freephone
8am to 9pm Monday to Friday
9am to 5pm Saturday
Calls are normally free of charge from landlines, but charges may apply from mobile phones.

Existing customer: 0370 900 3110
8am to 8pm Monday to Thursday
8am to 6pm Friday
9am to 1pm Saturday
Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers may not be available from outside the UK.

Claim line: 0370 900 5565 (24 hours for emergencies)
8am to 6pm Monday to Friday
9am to 1pm Saturday
Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers may not be available from outside the UK.

We may record and monitor calls.
These call centres are based in the UK.

By post

Legal & General
PO Box 6984
Birmingham  B5 4BR

Insurance Fraud Bureau Cheatline

The IFB Cheatline is a free and confidential service for members of the public to report suspicions or knowledge concerning any form of insurance fraud either by calling or reporting online.

Cheatline: 0800 422 0421 Freephone
The IFB website: https://www.insurancefraudbureau.org/report

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