|How to make a claim with us |
Making a claim transcript (PDF: 61KB)
|Preventing an escape of water is important |
Escape of water transcript (PDF: 51KB)
|A video about our 'Stop the drop' campaign |
Stop the drop transcript (PDF: 59KB)
|How to keep your home secure |
Securing your home transcript (PDF: 48KB)
Always be cautious when undertaking any DIY task that you are not fully familiar with as you could injure yourself or those around you, seek professional help where required.
To make a claim, please ring us on one of the following numbers. All lines are open 24 hours a day, 7 days a week. Call charges will vary. Calls may be recorded or monitored.
Home insurance: 0370 900 5565
(For making general home insurance claims)
Home emergency cover: 0845 155 6403
(For our home emergency service provided by Homeserve)
Family legal protection: 0370 050 0962
(For making family legal protection claims provided by DAS)
Legal helpline: 0370 050 0962
(For obtaining legal advice provided by DAS)
Domestic emergency helpline: 0800 408 9103
(For advice in the case of a home emergency and you do not already have home emergency cover)
You can choose from two levels of buildings and contents cover to suit your needs, either Extra or Essentials.
Our landlord insurance includes loss of rent; or alternative accommodation cover for the tenant up to £40,000.
Keep up-to-date with the latest insurance news.
Read our insurance news articles which cover a range of insurance-related subjects.