We’re always listening to what our customers want, then reviewing our products and services to make sure we’re doing our best to help with the things that really matter in life. Sometimes that means stopping or changing services to try and improve what we do and how we reward our customers, with that in mind we have taken the decision to withdraw Favourites Reward Club.
Customers who already have access to the scheme or have received an email invite can continue to log in via the link here and take advantage of the benefits until their next home insurance renewal or their policy is cancelled, which ever happens first, where the scheme will then be withdrawn.
If you have any questions or just want to know more, please don’t hesitate to call our dedicated UK contact centre on 0370 900 3110.
0800 092 9922
Lines are open:
8am - 8pm Monday - Thursday
8am - 6pm - Friday
9am - 5pm - Saturday
We may record and monitor calls.