Existing customers.
Contact us
If you simply want to talk to somebody about your existing life insurance policy please call us on 0370 010 4080 between 8:30am and 6:00pm Monday to Friday and 9am to 1pm on Saturday.
FAQ’s for our existing customers
If you have questions about a life insurance policy that is already place, you may be able to find the answers in our FAQ section.
Claims information
We aim to manage all of our claims with compassion and competence. To ensure we are able to do this, our claims staff are trained by the Samaritans to deal with bereaved family members.
Trust information
Placing your life insurance policy in Trust is a sensible option. Read more about how they work and what is required to place your policy in Trust.
Trust FAQs
We've developed a useful list of frequently asked questions to help you when looking at our Trust information.
If you simply want to talk to somebody about your existing life insurance policy please call us on 0370 010 4080 between 8:30am and 6:00pm Monday to Friday and 9am to 1pm on Saturday.
FAQ’s for our existing customers
If you have questions about a life insurance policy that is already place, you may be able to find the answers in our FAQ section.
Claims information
We aim to manage all of our claims with compassion and competence. To ensure we are able to do this, our claims staff are trained by the Samaritans to deal with bereaved family members.
Trust information
Placing your life insurance policy in Trust is a sensible option. Read more about how they work and what is required to place your policy in Trust.
Trust FAQs
We've developed a useful list of frequently asked questions to help you when looking at our Trust information.
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