Making a claim.
We understand it can be distressing when you need to make a claim.
We want to help you with a stress-free claims process and take that pressure off you during this time. Rest assured that each claim will be treated individually and personally.
For more information on what you need to do now in order to make a claim, please click on the relevant link below:
- Bereavement claim
- Critical illness claim
- Terminal illness claim
- Waiver of premium claim
- Income protection claim
- Over 50's claim
- Lifestyle cover claim
|People to talk to|
0808 808 0000
|Cancer support every step of the way|
|CRUSE Bereavement Care
0844 477 9400
|Somewhere to turn to when a loved one dies|
|The Child Bereavement Charity
|Helping and supporting families to rebuild their lives|
|British Heart Foundation||Further information about heart disease|
|Samaritans||Contact Samaritans anytime for confidential support|
|UK Government Website||Public services all in one place|
|Macmillan Financial Support
0808 808 0000
|Benefits and other financial support|
0800 169 6565
|Working to improve later life for everyone|
|Money Advice Service||Provides advice on money matters after death|
|Citizens Advice Bureau||Provides advice on rights and responsibilities|
0370 010 4080
8:30am to 6:00pm - Weekdays
9:00am to 1:00pm - Saturday
We may record and monitor calls.
Call charges may vary.
Home insurance claims
Visit the claims page of our Home Insurance section if you need to make a claim.