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Existing customer FAQs.
If you'd like to find out more please contact your financial adviser or call us on
0370 163 0657 between 8:30am and 6:00pm Monday to Friday and 9:00am to 1:00pm on Saturday. We may record and monitor calls. Call charges will vary.
If you'd like to find out more please contact your financial adviser or call us on
0370 163 0657 between 8:30am and 6:00pm, Monday to Friday and 9:00am to 1:00pm on Saturday. We may record and monitor calls. Call charges will vary.
If you prefer to write to us, our address is:
Web Cancellations
Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
It's important that you consider your decision carefully.
Please send this to:
Customer Administration Team
Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
If you have begun smoking since your policy started, this won't affect your policy or premiums in any way, providing the details you gave at the time are correct.
You can call us on 0370 163 0657 between 8:30am and 1:00pm Monday to Friday and 9am to 1pm on Saturday. We may record and monitor calls and call charges will vary.
Alternatively, you can write to us confirming the policy you wish to change. Our postal address is:
Customer Administration Team
Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
Please send us the original marriage certificate, deed poll, birth certificate and decree absolute or nisi, registered civil partnership certificate or statutory declaration so we can change our records.
We recommend that you send any original documents by recorded delivery and we‘ll return this document to you in this way.
If writing please include your policy number, new address details and telephone number. Our address is:
Customer Administration Team
Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
If calling from abroad please call us on 0044 2920 276 014. Calls to this number will be charged at the prevailing international rate.
If calling from abroad please call us on 0044 1273 374 414. Calls to this number will be charged at the prevailing international rate.
If calling from abroad please call us on 0044 1273 374 665. Calls to this number will be charged at the prevailing international rate.
If calling from abroad please call us on 0044 1273 374 414. Calls to this number will be charged at the prevailing international rate.
If calling form abroad please call 0044 1273 374 414. Calls to this number will be charged at the prevailing international rate.
Alternatively, please write to us at:
Complaints Department
Legal & General Assurance Society Limited
Knox Court
10 Fitzalan Place
Cardiff
CF24 0TL
If you took a policy out online with Legal & General or provided a promotional code at the time of sale you should be eligible to receive a free gift.
We will aim to send your free gift four months after your policy start date. Customers paying monthly premiums will not be eligible for the gift if a monthly payment is missed during this time. Please allow time for delivery.
Follow the links below for full terms and conditions of the offer:
No, for joint policies only one gift will be issued.
If these are the only policies you’ve taken out in the last year under this offer, you will both receive a free gift.
We will aim to send your free gift four months after your policy start date. Customers paying monthly premiums will not be eligible for the gift if a monthly payment is missed during this time. Please allow time for delivery.
Follow the links below for full terms and conditions of the offer:
We will aim to send your free gift four months after your policy start date. Customers paying monthly premiums will not be eligible for the gift if a monthly payment is missed during this time. Please allow time for delivery.
Follow the links below for full terms and conditions of the offer:
We will aim to send your free gift four months after your policy start date. Please allow time for delivery.
Follow the links below for full terms and conditions of the offer:
Please email us your name, address and policy number and we’ll look into the query for you. We’ll write to you with an answer to your query in the next five working days.
Please email us your name, address and policy number and we’ll arrange for your gift to be sent in the next five working days.
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Trust information
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