Information you need to know.

Before applying for our life assurance products you should read the Key Features Document (PDF: 1542KB) and Policy Terms and Conditions (PDF: 387KB) carefully to help make sure the policy meets your needs. Both these documents are available on the right hand side of this page.

As with all life assurance policies, there are certain things to be aware of:

Risks

It's essential that you answer all the questions we ask in your application fully and accurately. If you fail to mention something like a medical condition, for example, we may not pay out in the event of a claim.
If you stop paying the premiums before the end of your policy, your cover will end after 30 days and you will not get anything back.
Life assurance policies are not investment or savings products and have no cash value unless a valid claim is made.
When you apply you need to answer the questions we ask you fully, honestly and accurately. Please don't assume that we'll contact your doctor. It's your responsibility to fill in the application accurately.
You need to let us know if any of the information you gave us in your application changes before the plan starts.

Premiums

The main factors are your age, occupation, smoker status, health, the level of cover you need and type of product that you choose. Normally, the older you are, the higher the premium. Your individual height, weight, medical history and lifestyle are all assessed.
Premium payments include all expenses and life cover starts from just £6 per month depending on your individual circumstances and needs. Premiums are guaranteed throughout the term of the policy unless you change your cover.
If you decide to include Critical Illness Cover in your policy, you can choose between guaranteed or reviewable premiums. If you choose reviewable premiums, these are reviewed every five years and could increase or decrease.
If you choose to exercise your Guaranteed Insurability Option there are certain terms and conditions for increasing your cover, which are outlined in the Key Features Document (PDF: 1542KB) . Please read it carefully.
If you take out life insurance with us, you have the option to pay your premiums monthly or annually. If you decide to pay annually you will receive a discount, giving you cheaper life insurance premiums. Find out how much you could save.

Or call us on
0800 316 5591

8am to 8pm Weekdays
9am to 5pm Saturday

We may record and monitor calls and call charges will vary.

Visit our Contact Us section for useful telephone numbers, email and postal addresses.

Key Features Document
PDF: 1.54MB

Policy Terms and Conditions
PDF: 387KB

Visit our claims section for all the information and contact details you'll need when making a claim.

Life cover customers