Application accepted

If your application has been accepted, we're about to send you some important documents.

Read about these documents and what happens next

To help us improve our service to you, please complete our online survey which can be accessed from the right hand side of this page.

Application referred

To assess your application we may require more information about your medical history and this will come from either

• a telephone call to you
• a visit from a nurse
• a report from your doctor  

If we need medical information from your doctor we'll send you a Consent Form in the post which you'll need to sign and return (this authorises your doctor to send us your medical information).

Our experience suggests that doctors can take a number of weeks to send us this information. To reduce delay, you may wish to print off, sign and return the Consent Form PDF in one of the ways listed below (if you do this please ignore the Consent Form you receive by post and any text or emails chasing its return). Please note, in addition to your name and date of birth, the Consent Form requires a Reference number, this is your application number and can be found in the 'Thank You' email we've just sent you.

Options for returning the consent form:

• Scan a copy and email it to stratp.directlife@landg.com
• Fax a copy to 029 2049 2938
• Post it to: FREEPOST, PIU, Legal & General

In the meantime we give you free accidental death cover while we process your application (for up to 90 days and up to a maximum of £300,000).

Our dedicated team will update you on progress.

Read more about what happens next

To help us improve our service to you, please complete our online survey which can be accessed from the right hand side of this page.

 If you have any questions in the meantime please contact us on 0370 051 5013 or email us at stratp.directlife@landg.com. We're available between 9am and 5pm Monday to Friday. We may record and monitor calls.