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Virgin Money.

Virgin Money

How to register with this lender as a new user

Visit Virgin Money and complete the online registration form.  Once completed you will be contacted within 24 hours.  Once competed you will receive a welcome email and confirmation of registration

How to add Mortgage Club as a payment route with this lender

If Legal & General doesn’t appear please complete an online Amendment Form.

How to contact this lender

For sales enquiries or support, contact your Virgin Money BDM or visit for tools, sales aids and details of our latest products.

Not sure who your BDM is? Use Virgin Money’s BDM finder.

Intermediary and VMO support: 0345 602 8348

Intermediary Support Unit: 0345 600 1516

General queries: 0345 602 8323 

*Calls use inclusive minutes if available as part of your phone package. If not, they cost no more than a national rate call to an 01 or 02 number. Calls may be monitored and recorded.


There are partnerships and there are Virgin Money partnerships

Most lenders will talk to you about partnerships, but can you be sure they’re always putting you first? Virgin Money believe partnerships should be based on great service. And they’re keen to work that bit harder for you.

 Virgin Money stands by the following…

Access to all products

Virgin Money offers intermediaries their very best products. They don’t keep the best deals to help find new customers themselves.

  • Residential mortgages up to 95% LTV
  • Buy-to-let mortgages up to 75% LTV
  • Product Transfers with a procuration fee
  • Help to Buy Equity loan deals
  • Flexible features, like overpayments and payment holidays subject to Virgin
  • Money’s agreement and the terms and conditions of your customer’s mortgage
  • Fully flexible products
  • Cashback incentives on selected deals
  • Flat fees, percentage fees and fee saver options
  • Free standard legal work and free basic valuation on properties under £3m for residential remortgage customers†

Offers issued within 10 days

Virgin Money is committed to getting Offers to your customers quickly – not just meeting, but beating their SLAs where possible. If they can’t get an offer to your customer within 10 working days of receiving a fully-packaged application, they’ll give your customer £100. See for conditions.

24 hours’ notice on products

Virgin Money give you at least 24 hours’ notice before they increase the rates on any of their mortgage products. So you and your customers know exactly where you stand.

A fair day's pay

Writing mortgage business takes more time these days. Virgin Money recognise that, and pay you a fair procuration fee for your time whether you bring them new business or renew your customer’s mortgage with them.

A more rewarding partnership

As a Virgin Money intermediary partner you get access to terrific offers from the Virgin family. From money off holidays to discounts on entertainment or a fantastic balloon flight to a great case of wine – you can enjoy special treatment across the Virgin Group**.

It’s their way of saying thank you. So make the most of your new family and start enjoying the benefits.

For full details of the latest offers visit

Contact Virgin Money

For sales enquiries or support, contact your Virgin Money BDM or visit for tools, sales aids and details of our latest products.

Not sure who your BDM is? Use Virgin Money’s BDM finder.

Intermediary and VMO support: 0345 602 8348*

Intermediary Relationship Support Team:
0345 600 1516*

*Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded.

 **Offers, which are available to all intermediaries registered with Virgin Money, are subject to change and may be withdrawn at any time. Please check the terms and conditions carefully.

†Please be aware that a physical valuation may not take place on all cases.


Virgin Money Fee received from
lender (Gross fee)
We'll pay you
(Net fee)
These proc fee rates only apply to cases submitted via Virgin Money.
Standard products 0.500% 0.450%
Buy to Let 0.500% 0.450%
Product Transfer 0.380% 0.350%
Shared Ownership 0.500% 0.450%

Need help?

Call our Mortgage Support Services team on 
01226 230 504

Monday to Friday, 9am to 5.30pm. We may record and monitor calls.

Key Documents

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Case Quality

Submit quality mortgage applications - we're here to help you get it right first time.

Before submitting an application -  Always check the lenders packaging guide and carry out a DIP/AIP

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