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Placing a policy on risk guidance note.

Here is some useful information about placing a policy on risk using our Online Quote and Buy system.  

Adding employees after quote but before policy starts

It’s not necessary  to get a new quote if the number of employees covered changes by 25% or less. 

We can automatically include new employees for cover if  they meet any quote terms for actively at work and medical evidence.

You’ll need to check if they are over the free limit. The list we give you showing employees over the free limit will only show those included in the employee details you gave for the quote.

Default correspondence address

We’ll use this to send important information and updates for the policy. For example, we’ll write to tell you about the up-to-date employee details we need for the next annual renewal date.

Employee details - setting up a policy

We want to keep our policy set up as simple as possible.

We ask for employee details that are up to three months old when you set up the quote. There shouldn’t be too many changes before you want cover to start so we’ll set up your policy and first account based on the employee details you gave for the quote.

If you want to set up a policy using the latest employee details, you’ll need to set up a new quote. The new quote may be different.

HMRC Pension Scheme Tax Reference

If an employer provides group life assurance using their own scheme, we’ll need its HMRC Pension Scheme Tax Reference for the policy application. This confirms the scheme is registered, and we can treat the premiums and benefits correctly for tax purposes. We’ve designed our policy to only cover the benefits of a registered scheme.

Medical underwriting

You can start a policy before we medically underwrite an employee for benefits over the free limit. We can give up to 90 days temporary cover benefit over the free limit. Find out more about our temporary cover terms and limits in our Technical Guide for each relevant product.

Where we need medical evidence from an employer, they’ll need to complete a Group protection telephone interview (PDF: 73KB)  , so we can arrange a convenient time to contact them.

We’ll assess all the medical evidence to decide if we can offer cover and if any particular terms we apply are appropriate. If we do apply additional terms, these will apply straight away and we’ll write to you to explain them. If this results in an increase in premium and your client doesn’t want to pay this, you can cancel the cover the increase is for by telling us in writing within 30 days. Unless we tell you otherwise, this additional term will not affect the cover below the free limit.

More than one employer

We can include up to four other participating employers under the policy. You must make sure you’ve included all the eligible employees of the participating employers in the employee details you gave for the quote.

Policy documents

These will be available to download at the end of the policy application process. Documentation is available for two months after cover has been put in place.

Premium payment dates

Premiums paid yearly

  • We’ll need the first premium within 14 days of the policy start date.

Premiums paid monthly by direct debit

  • You’ll need to confirm the bank details when you set up the policy.
  • We’ll collect premiums each month and give you full details of each collection at the end of the policy application process.
Quote guarantee period

We’ll guarantee our quote for one month. You can start a policy any time in the guarantee period. If you want to start cover after this, you'll need to get a new quote.

Online Quote and Buy


System available Monday to Friday 8am to 9pm, Saturday 8am to 6pm.

Helpline
0800 072 9973
Monday to Friday 9am to 5pm.

We may record and monitor calls.  Call charges will vary.
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Typical costs

Our Group Income Protection cover can cost 0.66% salary on average.

Group Life cover can cost 0.35% salary on average.

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