For all our Group Life Assurance and Dependants’ Pensions and Group Income Protection policies, we’ll apply a once only medical underwriting approach which means that we’ll underwrite once and if accepted, then in most cases, never again. Where no further medical evidence is needed we can normally make a decision within five working days (ten working days for Group Income Protection policies).
ONEderwriting is available for schemes with over 50 members.
| Who needs to be medically underwritten? | We’ll normally underwrite any members:·
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| We won’t need to underwrite |
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| When we’ll need to underwrite |
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| What does this mean? | Medical underwriting is the process where we ask the member to give us medical evidence about their health and pastimes. This helps us make a decision on the level of cover we can offer. | ||
| When we'll need medical evidence |
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| What happens if we ask for medical evidence? | Health questions | ||
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If we ask for medical evidence, we’ll need the following so that when a claim is made, the benefit level is not affected:
Tele-interview. Members can take advantage of our tele-interview service, where a qualified nurse will call at a time convenient to the member to help fill in the member’s declaration form over the phone. The nurse will fill in the member’s declaration form and send it to the member to sign before returning to us. | |||
| Medical underwriting | |||
Often company medical reports will give us the information we need. We can accept medical reports from examinations taken within the last two years, as long as they meet our requirements. We’ll consider the following when deciding if a medical examination is needed:
Nurse screening. If we need further medical examinations, we can offer nurse screening to take place at a convenient time at the member’s home or their office. | |||
Medical underwriting may lead to special terms being applied, which normally consists of an additional premium being added to the underwritten amount. Specific conditions or activities may also be excluded which means a claim cannot be made against them.
In most cases, only benefits above the free limit are due for medical underwriting or subject to loadings or exclusions.
We’ll let you know if an application for cover has been postponed or declined. If the member would like further information or wish to make an appeal against our decision, we recommend they write to our chief medical officers (CMO) at the contact details provided.
We may record and monitor calls. Call charges will vary.
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