Making a claim.

As one of the market leaders for group critical illness cover, we aim to make sure claims are settled as quickly and efficiently as possible.

Payment is usually made within five working days from acceptance of the claim. Our benefit managers will let you know when we have accepted a claim.

Step 1	Complete a claim form and send this to us.
Step 2	Our Benefit Managers will assess the information provided.
Step 3	Once we’ve gathered all the evidence, we’ll assess all the information provided.

We may need more medical evidence. If we ask for this, we’ll pay for the cost of the examinations we ask for.

Once a claim has been accepted, the lump sum payment will be made direct to you to pass onto your employee.

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0845 072 0751

We may record and monitor calls. Call charges will vary.

Winner for Group Critical Illness Cover at the Cover Excellence Award 2007, 2008, 2010 and 2011.

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