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Employee Assistance Programme.

Free services with all our group protection products

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We are the only insurer to offer telephone and online Employee Assistance Programme (EAP) service with all of our products. It is a valuable, free benefit for you and your employees if you take out any of our group protection products.

Our EAP is provided by Health Assured. EAP is a confidential and easy to use advice and information service for your employees.

We believe EAP can help towards reducing absence and improve workplace productivity. It offers your employees support and help with every day issues like stress, family concerns, relationships, illness, retirement and personal crises.

EAP offers a variety of benefits to you and your employees:

Telephone based support

  • For all staff, including those not covered by the policy
  • Telephone counselling, Cognitive Behavioural Therapy (CBT), telephone based bereavement counselling, immediate crisis intervention, manager support, legal information service, medical information, specialist advice

Online support

  • Access to factsheets, guides, links and podcasts

Face-to-face counselling

  • Only available with our Group Income Protection policy
  • For all employees, including those not covered by our Group Income Protection policy
  • Up to five free face-to-face counselling sessions where appropriate

Face-to-face bereavement counselling

  • Five free face-to-face counselling sessions available to the immediate family of the deceased employees covered by our Group Life Assurance and Dependants' Pension policy
  • Advice on practical concerns such as probate and tax issues in the event of an employee's death
  • Support to deal with grief and feelings of anxiety for immediate family members of your deceased employee

Download a copy of our Worklife Solutions brochure  PDF: 3.03MB  for more information.

0345 072 0751

We may record and monitor calls. Call charges will vary.

Useful links

Worklife Solutions brochure  PDF: 3.03MB

Worklife Solutions poster  PDF: 223KB


Employee Assistance Programme website

or call

Freephone 0800 316 9337

(Calls may be recorded and monitored. Call charges will vary.)

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