SmartQuote latest news – October 2020
Quote for even more of your customers with SmartQuote for Intermediaries
Following on from our changes last month to make SmartQuote for Intermediaries even faster, easier and smarter, we’re pleased to let you know that we’ve made further improvements to our home insurance quote & apply tool.
We’ve updated our address and postcode files and have improved our quotability for properties in the UK. You’ll now be able to use SmartQuote to get a home insurance quote for an additional 1.16 million properties, including around 800,000 in Northern Ireland.
We’re committed to ensuring you can use our SmartQuote tool to offer home insurance for as many customers as possible so moving forward, we’ll be updating SmartQuote to include recently built properties on a quarterly basis.
If you’re in Northern Ireland and would like to be set up to access to SmartQuote, please contact our Telephone Account Management Team on 0370 145 0008 between 9am and 5pm Monday to Friday. Call charges will vary. Calls may be recorded and monitored.
SmartQuote just got smarter - new for 2020
Launched in 2019, our industry leading SmartQuote tool has been rewriting the rules of Home Insurance for intermediaries and their clients for over a year.
Using what we already know about your customer’s local area and property from publicly available data sources, SmartQuote gets rid of the need for complex questions, allowing you to provide your customers with a quote in just five questions. A better service for your customer, more sales for you.
This makes it far quicker than the process you’re used to and reduces the non-disclosure risk, giving you greater peace of mind.
We’ve been listening to feedback from SmartQuote users and we’re pleased to let you know that we’ve made some changes and taken even more clicks out of our Home Insurance journey.
Faster: Reducing the number of screens you need to click through to get a Home Insurance quote. Streamlining the quote and buy process even further and improve the look and feel of the site.
Easier: We’ve changed some of the language used in the journey from ‘you’ to ‘your client’ to avoid any confusion about information we need. For example, where we ask for an email address.
Smarter: We’re introducing a new ‘application’ phase to the journey for cases where your client has agreed to go ahead with the policy but doesn’t yet know their mortgage completion date. Allowing you to capture all the remaining information you need, such as bank details before saving the quote again prior to submission you’ll no longer need to contact your client again at the point of activating the quote.
We’ve also moved the position of where we ask for a policy start date meaning that you’ll no longer need to enter a start date simply to get a quote. We’ll now ask you to confirm the date you’d like the policy to go on cover when you’re ready to submit the case instead.
Say Hello to an even smarter SmartQuote
What’s great about SmartQuote is that it’s really easy to use and allows you to give your customer a quote for great cover quickly, enhancing the interaction with them.
Check out how just how quick it is in our new video.