Welcome to the Critical Illness Cover Resource Centre. Here you can learn more about the support available to our policy holders when they receive a critical illness diagnosis, as well as access a suite of supporting documents and resources relating to CIC.

CEO Legal & General Insurance, Bernie Hickman

Bernie Hickman offers insight into where he sees us in today’s insurance market. We discuss what the brand stands for as well as key points of our company values and working ethos. He also talks candidly about the importance of Critical Illness Cover.

The importance of Critical Illness cover video

Expert Opinion, Phil Tull

Independent financial adviser Phil Tull has over 30 years’ experience in the industry. Here he discusses the importance of Critical Illness Cover, as well as his personal experience of making a claim on behalf of a loved one.

Expert Opinion, Phil Tull video


Customer testimonial, Laurence Turner 

Legal & General customer Laurence Turner discusses his personal experience of not only dealing with a critical illness, but also how he made a successful claim with us.

Customer testimonial, Laurence Turner video



Our Critical Illness Cover policy could pay out if your client is diagnosed with one of our specified critical illnesses during the length of their policy. Full definitions for these illnesses are provided in our Guide to Critical Illness Cover and the Policy Booklet.

We are proud to have improved our Critical Illness Cover policy to include a variety of care and support services designed to help with your clients well being, including:

  • Children’s Critical Illness Extra
  • Legal & General Nurse Support Services
  • Legal & General GP24

These physical and emotional support services are all put in place for added peace of mind and to help your client cope during difficult times.

Children’s Critical Illness Extra

We recognise that parents or potential parents may want more cover for their children, this is why we have launched our new ‘Children’s Critical Illness Extra (CCIx)’ a paid for option, which will provide enhanced features in addition to the original benefits covered as part of the Critical Illness Cover policy.

Learn more

Legal & General Nurse Support Services

We want to support your client as much as possible – that’s why we’ve partnered with RedArc Assured Limited and their registered nurses, to include a suite of six Nurse Support Services;

  • Serious illness, disability & bereavement support  
  • Second Medical Opinion
  • Mental health support 
  • Carer support 
  • Help at Home 
  • Eldercare

Learn more

Legal & General GP24

In addition to the benefits provided by Children’s Critical Illness Extra and Legal & General Nurse Support Services, your client may want to consider our Legal & General GP24 Service**, for an additional cost of just £3.25 per month and provides the following;

  • General Practitioner Services

Your client and their immediate family will have access to the General Practitioner services any day of the year and from anywhere in the world.

  • Private Consultation Concierge Service

Your client can quickly and easily locate private consultants, specialists and hospital facilities by speaking to a member of the concierge team or via a mobile app.

Learn more

*Legal & General GP24 is a service provided by Healix Health Services and Medical Solutions UK Ltd

Here you can find detailed information, product brochures and guides to help applicants understand the Critical Illness Cover policy and its terms.

Adviser pre-sale brochure

A reference guide to our Critical Illness Cover policy to discuss with your client.

PDF file: Critical Illness Cover (CIC) - Adviser Guide PDF size: 312KB  

Customer pre-sale brochure

A customer guide to our Critical Illness Cover to help better understand the policy. PDF file: Critical Illness Cover - Client Brochure (W13802) PDF size: 268KB  

CIC ABI changes

Information on updates to our Critical Illness Cover, to reflect ABI changes and enhance the policy offering to our customers.


Quality cover

Read more about the definitions and terminology behind the illnesses covered within our Critical Illness Cover policy, and what makes them ABI+.

PDF file: Protection Matters - CIC - Quality Cover (Q46925) PDF size: 54KB  

Critical Illness Cover poster

PDF file: Critical Illness Cover (CIC) Client Poster (W13803) PDF size: 506KB