Our process and how to get a quote
We’ve worked to simplify the process to get a quote for our immediate needs annuity, the Lifetime Care Plan.
Who should I contact if I have a query about my quote, application or policy?
You can contact our team for quote or application queries:
Phone: 0345 070 2459
If an application has been accepted and is in payment, you can contact our in payments team:
Phone: 0345 766 0813
Call us Monday to Friday between 9am to 5pm.
Call charges will vary. We may record and monitor calls.
Will I be regularly updated on the progress of an application?
Yes, we'll provide weekly updates on all applications to St James's Place head office.