Your questions answered

We've answered some questions about our Lifetime Care Plan.

Why have Legal & General entered the care market?

We’ve joined the care market, with the launch of our new immediate needs annuity, the Lifetime Care Plan.

When it comes to care advice, clients and their families often ask more of you than just financial advice. We know that this space can be extremely rewarding, but with a complex market, that can be time-consuming and frustrating, this can take time.

We believe we can make a difference in this market. We want to support you by helping you turn some of your most complicated discussions with your client, into care conversations, that really make a difference to their wellbeing.

Have Legal & General launched to the whole of the intermediary market?

We've launched the Lifetime Care Plan with selected advisers.

Currently these are the only advisers who are able to provide our Lifetime Care Plan to clients.

We plan to roll out our Lifetime Care Plan to all advisers in the future.

What is a Lifetime Care Plan?

A Lifetime Care Plan is an immediate needs annuity.

The Lifetime Care Plan will include options to have fixed payments, or a payment that increases by a fixed percentage or in line with RPI each year. 

A Guaranteed Premium Protection option is automatically included for the first six months of the plan, and your client can also choose Additional Premium Protection. 

You can find full details in our PDF file: Lifetime Care Plan Key Features Q0057792 PDF size: 1.5MB

Who should I contact if I have a query about my quote, application or policy?

New business
You can contact our team for quote or application queries:

Phone: 0345 070 2459

In payment
If an application has been accepted and is in payment, you can contact our in payments team:

Phone: 0345 766 0813

Call us Monday to Friday between 9am to 5pm.

Call charges will vary. We may record and monitor calls.