Making a claim

We aim to make the claims process as smooth as possible to help ensure that there are no unnecessary delays. We work with our customers to help ensure we’re able to help when a claim is made.

As each of our products has its own unique requirements, please click through to the appropriate claims section:

Group Life Assurance and Dependants’ Pensions
Group Income Protection
Group Critical Illness Cover
Ill Health Early Retirement Benefit

Our technical guides help explain our cover and how we assess claims. If you have any questions about a claim, please contact us.

Multi-Pet Discount Terms and Conditions

This website is designed to give professional financial advisers information and tools that they can use to help control and develop their business and should not be relied upon by private investors or any other persons.