Do I need to register for ONIX?
I’ve not used Legal & General, how do I get started?
Do I need an agency number?
Do I need to register separately for your online services?
How do I create, manage or reset my password for online services?
A new member of staff has joined my adviser firm. Can I add them to my existing access?
A member of staff has left my adviser firm. Can I close down their access, but still complete what they’ve started?
How many employees can I quote on?
Do I need to use a data template?
Can I carry out re-quotes?
Can I input my own eligibility and earnings definitions?
When will I receive my quote?
What happens if I want to a Critical Illness Cover, Flex, Voluntary or Dependants’ Pension quote?
Can I add employees after a quote, but before the policy starts?
Why does it help to enter a default correspondence address?
Why do you ask for the HMRC Pension Scheme Tax Reference when an employer sets up Group Life Assurance cover under its own registered scheme?
If an employee requires medical underwriting, can I still start the policy?
If there’s more than one employer within a scheme, can I still start cover?
Where will I be able to access the policy documents?
How long is the quote guaranteed for?
There are employees based overseas, where should I add them?
How can I provide additional information about employees, for example if they are absent long-term or regularly travel overseas?
Who do I contact if I have a query or need help?
0345 026 0094
Monday to Friday 9am to 5pm.
We may record and monitor calls.
Call charges will vary.