Product features

Our group income protection benefit aims to be a complete absence solution for employers, that's designed to help bring about the quickest return to work. Where appropriate it includes access to rehabilitation specialists and workplace integration programs.

Normally, a minimum of 50 employees is needed to first set up the policy. However if your client wants group income protection and they have 10-250 employees to cover, you may be able to get a quote through our Online Quote and Buy system.

Generous cover

Cover can be provided for each individual employee of up to a level of £350,000 plus combined employee and employer pension contributions up to £75,000. The employee pension contributions and annual cover must not exceed 80% of their earnings.

Most employees will be automatically covered for cover levels requested. We normally set out the maximum cover we'll provide for each employee before we ask for medical information, this is referred to the as the free limit. For those employees over the free limit set for each policy, there is an efficient medical underwriting process, which aims to minimise any inconvenience.


Switching policy from another insurer to us is quick and easy. We'll normally provide cover on the same basis for existing insured employees, which mean we can match the previous insurer's cover level and terms. The cost may not necessarily be the same. We'll need confirmation when the policy starts, where the previous insurer applied terms or restrictions, otherwise we won't be able to pay a claim for those employees. We'll need to receive a copy of the previous insurer's latest letter of acceptance or completed PDF file: Declaration of switch terms PDF size: 587KB .

Employer / Employee focused

We work with independent specialist to help provide support for certain conditions. Where appropriate, we'll pay for treatment to help employees back to work and help employers develop an integrated return to work programme.

Our EAP (Employee Assistance Programme) is available to all employees regardless of whether they're covered under our policy. Employees covered by the policy can have access to structured counselling. To find more about these added value benefits provided at no extra cost, please refer to our PDF file: Employee Assistance Programme brochure PDF size: 312KB .

Medical underwriting is the process where we ask for the employee to give us medical evidence about their health and pastimes. This helps us to make decisions on the level of cover we can offer.

We'll normally underwrite any employee:

  • Whose cover exceeds the policy free limit for the first time, or following a significant increase.
  • Who is joining outside of the policy's normal eligibility conditions.
  • Who is joining on a discretionary entrant basis.

We may set terms and conditions that specify when medical evidence may be needed outside the normal requirements.

Medical underwriting may lead to additional terms being applied, which normally leads to an increase to the premium which will be added to the standard amount. Specific conditions or activities may also be excluded, this means a claim cannot normally be made against them.