Telling us of absences

We believe that the sooner we’re involved and can help arrange suitable rehabilitation support for an absent employee, the more likely they are to return to work. Our PDF file: Group income protection guide to managing absences PDF size: 1.8MB  is designed to help when an employee being covered, is absent long term due to illness or injury.

The support we provide

Our proposition encourages early notification of absence and where appropriate can be followed by extensive rehabilitation, with the entire process managed by a team of experienced benefit managers. For eligible employers, they can join our early notification bonus scheme where we incentivise with cash back of up to 5%, to make us aware of certain absences within specified timescales. More details about the scheme can be found in the  .

How we're different

Where appropriate, we pay for rehabilitation from as early as week six which we believe, can be the tipping point for getting employees back to work.

You need to know

We'll continue to provide cover and pay any valid claims, as long as the employee is still eligible for benefits and meets the definition of incapacity set out in the policy, as well as there being no outstanding premiums.