Call The Co-operative Bank

Taking out a lifetime mortgage is a big decision and it's important to get the right advice. The Co‑operative Bank can put you in touch with The Retirement Lending Advisers. Alternatively you can speak to your own financial adviser.

Call The Co-operative Bank

08000 288 288

Monday to Friday, 8am to 8pm. Saturday 9am to 1pm.

Calls may be recorded or monitored.

Who are The Retirement Lending Advisers?

The Retirement Lending Advisers (TRLA) are lifetime mortgage advisers. They’re not part of Legal & General, they’re a separate company who only advise on our Lifetime Mortgages. They won’t charge you an advice fee.

For our customers who were charged an advice fee by an independent adviser, the majority paid £1,134 or more. This fee could have been saved if they had used TRLA to advise them on their Legal & General Lifetime Mortgage.

Savings are based on advice fees paid by Legal & General customers in 2017. Independent financial advisers can give advice on all lifetime mortgages available in the market. Advice fees vary and any actual savings will depend on your individual circumstances.

TRLA is an appointed representative of Key Retirement Solutions Limited. Key Retirement Solutions Limited is authorised and regulated by the Financial Conduct Authority.

It's worth remembering that if a lifetime mortgage isn't right for you, The Retirement Lending Advisers will let you know.

If you prefer to talk to your own financial adviser and you don't have one, you can find a list of advisers in your area on the Equity Release Council  or Unbiased websites.

Frequently asked questions

Why do I need to get professional advice to apply for a lifetime mortgage?

You can only get a lifetime mortgage through a specialist adviser. It’s a big decision and they can help you review all your options. An adviser will explain the benefits and risks of the product in detail and make a personal recommendation to you.

You can talk to your own adviser, or View - The Co-operative Bank can put you in touch with The Retirement Lending Advisers. They're not part of Legal & General they're a separate company who only advise on our Lifetime Mortgages. If you use them, they won’t charge you an advice fee.

If a lifetime mortgage isn’t right for you, The Retirement Lending Advisers will let you know.

Find out more about what to expect from an adviser in our animation.

What’s the difference between independent financial advisers and The Retirement Lending Advisers (TRLA)?

Independent financial advisers can give advice on all lifetime mortgages available in the market. You'll usually be charged an  advice fee. TRLA only advise on Legal & General Lifetime Mortgages. If you use them, they won't charge you an advice fee.

How can I find an independent financial adviser that can help me with lifetime mortgages?

Visit the Link to Equity Release Council's website or Unbiased websites where you can search for qualified advisers in your area.