What to expect
Tell us who’s retiring
Complete and return the claim form.
Once we have all the relevant information, we’ll assess the claim and give you a decision within 5 working days.
Approved claims are usually paid to pension scheme trustees within 5 working days.
How to claim
Complete your internal assessment
Group protection claims team
0345 026 0094
and choose option 3
If you don't agree with a decision we make about a claim, you can appeal.