Legal & General - Rehabilitation and Claims Experience

Market leading is based on 12% of all those covered by group income protection, as confirmed through GRiD, whilst we support 26% of all those able to return to work within the deferred period.

The GRiD claims data survey was undertaken among its provider members and the figures are an accurate representation of the current Group Risk market in its entirety. Respondents provided figures for Group Life, Group Income Protection and Group Critical Illness claims for 2019.

The Value of our Early Intervention

Early intervention through our Group Income Protection product can help provide a range of benefits for your business. These can range from shorter absences, cost savings, a happier workforce and greater productivity.

Take a look at our recorded webinar to find out how our early intervention services can help your business.

Vanessa Video video

Making a difference to your business

Our fully funded treatment, where appropriate, could save businesses on average £575 in Statutory Sick Pay (SSP), per employee who is long term absent.

Compared to those businesses whose employees receive SSP for the full 26 week deferred period.

Take a look at our resources to find out more about the wealth of financial and employee benefits available for your business, through our early intervention.

A guide to our early intervention services

The value of early intervention infographic

Do’s and don’ts for managing sickness absence flashcard

Customer Care Pathways

Our rehabilitation model aims to give employees access to our medically qualified in-house rehabilitation team and our specialist healthcare partners. All of this can happen without a GP-referral, and we fund any treatment, with no additional cost to you or your employees.

We provide a tailored care pathway and a bespoke return-to-work plan in partnership with you and your employees. This mediation role, backed up with clinical expertise, aims to support a quick and successful return to work

Mental Health Care Pathway

Mental health, including stress, is one of the biggest causes of long, and short-term employee absences – so it’s more important than ever, that you clients have the right support for their employees. Our Mental Health Care Pathway does this, from preventative support for a mentally healthy workforce to tailored treatment for individuals.

Work Related Stress Care Pathway

Each year, stress leads to more than 12 million lost working days. So, looking after employee mental health, as well as being able to spot the signs of stress is something that your clients need to be ready to support. Our Work-Related Stress Care Pathway gives your clients employees the right support to help them through stressful times in their lives.

Cancer Care Pathway

If an employee is diagnosed with cancer, our team of Rehabilitation Specialists can carry out an assessment, to establish what care pathway would be most beneficial and appropriate for them. Our Cancer Care Pathway makes accessing the right resources quick and easy, from counselling sessions to creating a tailored return to work plan.

Meet Amanda

Amanda’s employer contacted Legal & General when she underwent a second knee replacement. Aged 52 and working as a Personal Assistant in a financial firm, Amanda had a history of arthritis. We provided much needed rehabilitation support for her at a stressful and frustrating point in her life.

Meet Ellie

Ellie was aged 27 and working as a Product Support Technician when diagnosed with Non-Hodgkin B Cell Lymphoma. As a young, active person, this news came as a shock. We supported Ellie in coming to terms with her diagnosis and supported her in getting back to work.

Meet Graham

Graham was working as a Finance Manager and had been unable to work for 10 weeks when we received notification of his absence. We provided support to Graham through a difficult time in his life, which involved symptoms of anxiety and depression. We supported Graham to the point where he was able to return to work.

Meet Rob

Rob felt unable to work due to stress, when involved in a dispute with his senior manager. Rob was off work for a month when he was referred to our dedicated rehabilitation team and a return to work programme was put in place whereby the issues could be resolved amicably, and Rob could have the confidence to return to work.

Rehabilitation and Claims Approach

The Value of our Early Intervention

Making a difference to your business

Seamless Access to rehabilitation treatment

Key documents

Contact us

Rehabilitation and Claims Approach

The Value of our Early Intervention

Mental Health Care Pathway

Work Related Stress Care Pathway

Cancer Care Pathway

Musculoskeletal Care Pathway

Seamless Access to rehabilitation treatment

Meet Amanda

Meet Ellie

Meet Graham

Meet Rob

882

26%

324

2,916

Group Income Protection

Group Critical Illness

Group Life

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