Be Well. Get better. Be supported.
A range of essential wellbeing services are included at no extra cost in our products. We put the employee and their dependants at the heart of everything we do which means our approach to wellbeing provides essential support in the moments that matter most.
Group life insurance includes access to an Employee Assistance Programme (EAP) that’s designed to provide day-to-day practical and emotional support to your employees.

Be well
Helping employees to actively manage their health

Get better
Support when illness or injury strikes

Be supported
Financial protection when it’s needed most
Be well
Everyday support to help you and your employees with your day-to-day wellbeing
Employee Assistance Programme (EAP)
Designed to keep your employees healthy and happy at work and included at no extra cost in your Group life insurance cover is our Employee Assistance Programme. Available to all your employees even if the policy doesn’t specifically cover them, this comprehensive support is available 24 hours a day, 365 days a year.
What’s available
Counselling helpline | Employees and their immediate family (spouse, partner, registered civil partner and children aged 16 to 24 in full-time education who are living in the same household) can access support 24/7, 365 days a year from fully qualified counsellors and psychotherapists. Employees can access the services through phone,live chat, WhatsApp, SMS or request call back. |
Critical incident support | A front line team of qualified, accredited counsellors can offer support in coping with the aftermath of a critical incident occurring within the workplace. |
Legal information service | Help with debt management, tax-related matters, legal procedures, consumer disputes, property or neighbour legalities. |
Medical information | Qualified nurses are on hand to offer medical information and practical advice about a range of medical or health-related issues. |
Day-to-day information services | Get help with a range of topics such as finances, consumer advice plus much more. |
Bereavement counselling |
Bereavement counselling and bereavement assistance for the immediate family of an employee we’re covering in the event of their death. |
Employer support |
Management information about the EAP service. Account management support for policies covering more than 1,000 employees to help promote the EAP and drive employee engagement. 24/7 Dedicated line manager support and referrals to help resolve workplace issues such as:
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Integrated online platform and app |
As well as accessing in the moment support from qualified counsellors, employees have access to a wide range of online tools and resources to help manage their wellbeing, which includes:
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Shopping discounts |
Access to a range of shopping offers and discounts. |
For more information, read our employer guide (1mb pdf) or visit our adviser page |
Later life care support
Only when elder care for a loved one needs to be considered does the realisation set in that the long-term care system is confusing and very complex.
To support employees during this often emotionally charged and stressful period, we’ve introduced Care Concierge. This free service provides employees with access to a care expert for guidance about a loved one’s later life care needs.
Offers and discounts from Legal & General
When you take out a Group life insurance policy with Legal & General your employees can take advantage of discounts and offers from selected Legal & General products.
Individual life insurance
An employee can take out personal life insurance which will pay a cash sum to their family if they die whilst covered by the insurance.
- 10% discount off our life insurance premiums plus
- £30 M&S Gift Card
To get a quote, employees can call 0800 008 3174, using offer code DISERV.
Lines are open:
8am to 8pm Monday to Friday
9am to 5pm on Saturday
We may record and monitor calls. Terms and conditions apply.
Later life mortgages
A later life mortgage is a loan secured on an employee’s home. These types of mortgages are for homeowners aged 55 and over.
When you have a group protection policy with us, your employees can receive a £250 Love2shop gift card if they receive financial advice from Legal & General Financial Advice Limited and successfully complete one of our later life mortgages. Terms and conditions apply.
Your employees can find out more and apply for a later life mortgage by visiting our employee site.
Expert advice about health and wellbeing issues
We’ve brought together a group of experts from a range of clinical, occupational and vocational rehabilitation fields, as well as business consulting, to work together on the important health and wellbeing issues facing employers and their employees today.
Whether you’re an employer looking for guidance or have an employee facing a health issue, we can help.
Get better
Practical support to help your employees’ loved ones through the worst of times
Bereavement counselling
Up to 8 counselling sessions are available to the immediate family of the deceased employee as part of our Employee Assistance Programme.
Legal information service
Help with tax-related matters, legal procedures, debt management and other legalities following a bereavement.
Be supported
A financial payout that can help ease money worries when someone dies
Financial protection
A simple and fast claims payment service means lump sum payments are usually made within 5 working days of a claim being agreed. Dependants’ pension payments begin at the next agreed payment date.
Need help?

Employer toolkit
Extensive resources in our Be well hub, plus your toolkit for communicating to employees and support for small and medium sized businesses (SMEs).

Document library
Literature and forms for our group protection products in one place.

Full product details
Full technical information, key documents and how to make a claim.

Contact us
General queries
0345 072 0751
Lines are open from
9am to 5pm Monday to Friday
We may record and monitor calls.