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Home Insurance Hub

Welcome to your Home Insurance hub

Here you'll find everything you need for making a claim, managing your account, getting in touch and more, such as FAQs and viewing your policy documents.

To get you to the right place please select the policy type you hold:

Gold or Silver

Gold and Silver are our new Buildings and Contents products purchased with us from 12th Aug 2018:

Extra or Essentials

Extra and Essentials are our existing buildings and contents policies purchased before 14th Aug 2017 (These products are available after this date if purchasing through a comparison website).

Gold or Silver

Gold and Silver Buildings and Contents products purchased with us from 14th Aug 2017 to 11th Aug 2018:

Articles and Guides

Get more information about Home insurance from our range of articles and guides.


We've also developed some useful hints and tips for your home, designed to help you with a range of different matters.


Find out more

Not sure what type of policy you have?

If you're unsure which type of policy you hold, please read through the information below to help you determine your policy type.

Where did you buy your policy?

If you bought your policy through a comparison site such as Moneysupermarket or Compare the Market, you'll have our Extra or Essentials home insurance.

If you bought your policy with us directly via our website, our call centre or through a pack you received in the post, the type of policy you have will depend on when you purchased so please see below.

When did you buy your policy?

If you bought your policy directly from Legal & General:

  • on or after 14th August 2017 you will have a Gold or Silver policy; or
  • on or before 13th August 2017 you will have Extra or Essentials

Extra and Essentials renewals

If you’ve purchased an Extra or Essentials policy we will contact you when your policy is due for renewal as normal.

Manage your account

If you receive your home insurance documents online, you can view them here:

For policies starting with DU ESS or DU XRA go to MyInsurance

For policies starting with DU HHS go to My Account.

Find out more

Defaqto 5 Star Rating for Home Insurance  


Our Home Insurance Gold has been independently rated 5 Stars by Defaqto.


Defaqto 4 Star Rating for Home Insurance  


Our Home Insurance Silver has been independently rated 4 Stars by Defaqto.

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