Skip to main content

Pet Insurance Support

Useful contact numbers for Pet Insurance


If your policy number begins with LAG

Please use the following numbers:

Customer Services:  0370 060 2729*

Claims:  0370 060 2730* 

Lines are open:
8am to 8pm Monday to Friday
9am to 5pm Saturday
Closed Sunday

If your policy number begins with PL

Please use the following numbers:

New Quotes:  0800 197 0881

Lines are open:
8am to 8pm Monday to Thursday
8am to 6pm Friday
9am to 5pm Saturday
Closed Sunday

Customer Services:  0370 060 0071*

Claims:  0370 060 0078*

Complaints:  0370 060 0089* 

Lines are open:
9am to 7pm Monday & Wednesday
9am to 5.30pm Tuesday, Thursday & Friday
9am to 5pm Saturday
Closed Sunday

*Call charges will vary.

Calls may be monitored and recorded.

Defaqto rated

 

Our Lifetime Pet Insurance has been independently rated 5 Stars by Defaqto.

 

Our 12 Month Pet Insurance has been independently rated 3 Stars by Defaqto.

Your browser does not have JavaScript enabled and therefore may not display all features of this and other websites.