Power of attorney.
Help with managing your Legal & General policies.
Please note that this guidance is for existing investment bond and individual pension customers only.
At Legal & General, we know that our customers sometimes need other people to help them manage their financial affairs. There could be many reasons for this, from travelling abroad to having a medical condition that affects your physical or mental capacity. In order to protect you and your finances, we're unable to deal with a third party unless you’ve given your authority or they’ve been legally appointed to manage your finances. This is in line with regulations set by the Financial Conduct Authority.
A power of attorney is one way of giving a third party access to your financial affairs.
By setting up a power of attorney you are giving someone else the ability to receive information and make decisions on your behalf. It is important that you trust them completely and that they know what's involved. You should consider all of your options before making a decision. We recommend you seek legal advice or speak to the Citizens Advice Bureau. Legal & General are unable to provide advice.
What is a power of attorney?
How can I record a power of attorney with you?
What can my attorney do?
How do I end a power of attorney?
What if I don't have a power of attorney?
Power of attorney refund scheme
If you applied to register an enduring or lasting power of attorney between 1 April 2013 and 31 March 2017, you may be able to get part of your application fee back. More information can be found online and there is also a dedicated refunds service helpline for those who need it.
Throughout this guidance we talk about the following terms:
Mental capacity - This refers to a person’s ability to understand and make their own decisions. If you are losing mental capacity, certain options are unavailable or unsuitable.
Attorney – When you set up a power of attorney, you appoint a person/people to act on your behalf. They are referred to as the attorneys.
Donor – This is the person who appoints people to help look after their affairs. You are referred to as the donor when you set up a power of attorney.
Deputy/Guardian/Controller – If you lose mental capacity and don’t have a power of attorney set up, the court may appoint someone to act on your behalf. The people appointed by the court are known as deputies, guardians or controllers depending on where you live.
Notary Public - A Notary Public is a Public Official appointed by the Court of Faculties. They are legally trained professionals whose job is to prepare, attest, authenticate and certify deeds and other documents for use anywhere in the world. You can find a Notary in your area on The Notaries Societies website.