Thank you for submitting your request

Next steps

You do not need to call us, but there may be instances where our team need to speak to you before proceeding. If further information is required, a member of our team will be in touch in up to two working days on the number you have provided on your form.

If you have any questions, please call our customer service team on 03330 048 444 or alternatively email customerservices@landghomefinance.com.

All fields are mandatory unless marked as optional.

Are you looking to pay 'All (full redemption)' Or 'Part (Optional Partial Repayment)' of your lifetime mortgage?

In any 12 month period, starting on completion of your lifetime mortgage (and on each anniversary) you can:

  • Repay up to 10% of the total amount you’ve borrowed, this includes the initial cash sum plus any additional borrowing.
  • Make up to four repayments.
  • Make payments of at least £50 if you have an account number starting with LT or at least £500 for all other account numbers.
Are any of the funds you're using for this payment being gifted to you, or from a 3rd party?

Unfortunately, as you're using gifted funds to make a (Optional) Partial Repayment you will need to contact our customer service team to discuss this payment on 0333 004 8444.

Who's requesting this information?
Do we already have authority to correspond with you on this account?

As we don't have already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.

In order for us to correspond with you on this account we will require:

  • An original or certified copy of the Power of Attorney document
  • 2 forms of identification; 1 proof of address, 1 proof of photo identification.

You can send this via post or email using the following details:

Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA

Power of Attorney details

These are your details we should already have on record.

Most convenient time to call

Note: Our opening hours are 8.30am to 5.30pm, Monday to Friday.

Account holder details

These are the account holder's details that are required, which we should already have on record.

The loan account details can be found on the Offer of Loan Document or Annual Statement.

Most convenient time to call

Note: Our opening hours are 8.30am to 5.30pm, Monday to Friday.

Identification checks - Account holder

We require you to answer a couple of questions to verify who you are. 

Please select either section A or B to complete

Identification checks - Power of Attorney

We require you to answer a couple of questions on behalf of the customer to verify who they are. 

Please select either section A or B to complete

Other information

You can payments of at least £50 if you have an account number starting with LT or at least £500 for all other account numbers.

Please note, as a business we have a responsibility to identify the source of funds before we can accept them; so we may need to request further information from you.

Examples for change of circumstances; *Health; for sight or hearing impairment, we could offer additional services such as Braille or large print etc. *Financial difficulties; we have 3rd party charities that could support you. *Personal; additional people moving into property or purchased another property so we can keep your records up to date.

Our privacy policy tells you how Legal & General collect and store your personal information. Our privacy policy can be accessed at https://www.legalandgeneral.com/privacy-policy/.

The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found on legalandgeneral.com/cifas.