What if I need more money?
Find out how you can release more equity with drawdowns and further advances.
What if I have money available and want to repay part of my lifetime mortgage?
Find out how making repayments can impact your lifetime mortgage.
What if I want to fully repay my lifetime mortgage?
Find out how to repay your lifetime mortgage early.
What if I want to move home?
Find out what to do if you’re considering moving to a new home.
How do I ask for a drawdown?
Can I add or remove someone from my lifetime mortgage?
When do I have to repay my lifetime mortgage?
When will I hear from you?
How do I let you know about a bereavement?
How can I protect my home?
PDF file: Drawdown request PDFsize: 99KB
If you’d like to request a drawdown from your lifetime mortgage, please print and complete this form by following the simple instructions.
PDF file: Lasting Power of Attorney guide PDFsize: 236KB
To find out more about Lasting Power of Attorney and how it could protect you and your family in the future, please download the lasting power of attorney leaflet.
PDF file: How to avoid falling for fraudsters guide PDFsize: 206KB
To find out more about how you can protect yourself from common scams, please download the scam leaflet.
PDF file: Customer assistance guide PDFsize: 124KB
Download our leaflet, to find out how to access free independent guidance on a range of issues including: health, finances and legal matters.
PDF file: Third party consent form PDFsize: 92KB
If you would like to give authority for a family member or friend to talk to us on your behalf, please print and complete this form by following the simple instructions.
PDF file: Adviser Consent Form PDFsize: 91KB
If you would like to give your authority for your adviser to talk to us on your behalf, please print and complete this form by following the simple instructions.
PDF file: Tariff of charges PDFsize: 116KB
To find out more about standard fees and charges on our Lifetime Mortgage products, please download the tariff of charges.
PDF file: Legal process guide PDFsize: 876KB
Download our leaflet, to find out more on the legal process once you've received your lifetime mortgage offer (otherwise known as an Offer of Loan).