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FCA market study

Legal & General is currently assisting the Financial Conduct Authority (FCA), with a market study, along with other insurers, on consumers experience of buying household and motor insurance. Limited data has been provided to the FCA to support this survey, which we’re legally bound to provide under the Financial Services and Markets Act 2000.  

The data sample includes policy holders across all our Distribution Channels – Intermediaries, Banks and Building Societies.


If customers have been contacted by London Economics, the FCA’s research Agency, please assure them that their data has been provided for this purpose only and will be deleted once the survey is completed. The survey which commences around 18th February is voluntary, with responses provided being completely anonymous.


Should you have any questions, please contact your Account Manager, in the first instance.