Our contents cover is flexible and wide-ranging and provides the level of cover you and your customers would expect.

Remember to remind your customers that they need to insure their contents for what it would cost to replace them with new items, not their second-hand value.

What's covered?

The table below gives you an overview of what’s covered under our contents insurance.

What's included? Cover/Limit Selling point
Standard option - four levels of cover for your customer to choose from as long as your customer's home has no more than five bedrooms.





Gives your customer flexibility and choice and means that they don't have to pay for cover they may not need.
Select option - is available if your customer's home has six bedrooms or more.    
Loss or damage caused by perils such as fire, smoke, explosion, lightning, earthquake, storm, flood, theft or attempted theft, falling trees and malicious acts or vandalism.  

Accidental damage to computers, televisions, stereos, business equipment.

We also include cover for accidental breakage of mirrors and fixed glass in furniture.

High risk property such as jewellery, pictures, works of art, stamps and coin collections, clocks and watches. In total up to 33% of contents sum insured (minimum £14,000) and up to 5% of contents sum insured (minimum £2,000) for a single item, pair or set.  
Cost of alternative accommodation should your customer need to temporarily move out of their home due to an insured event. Up to 25% of their contents sum insured (minimum £10,000) Ask your customer what would happen if their home was flooded and uninhabitable? Could they afford to pay for somewhere else to live?
Replacement locks and keys for external doors if your keys are stolen. Up to £750

Ask your customer what would happen if their handbag was stolen with their keys in and perhaps details of their address?

They can install new locks to external doors up to £750 without worrying about the expense.

Credit card cover if your customer should suffer a loss due to fraud. Up to £5,000  
Personal money in the home. Up to £500  
Freezer contents. Up to £1,000  
Plants in the garden (in pots and containers). Up to £1,000  
Contents temporarily removed from the home.

Cover for contents temporarily removed other than while attending full time education is restricted to 90 consecutive days. Limited to 15% of the contents sum insured (minimum £7,000). There is a limit of £1,000 for a single article, pair or set.

For contents temporarily removed while attending full time education, the 90 day limit does not apply but a limit of £5,000 applies with a limit of £1,000 for a single article, pair or set.

Do your customers have children that are in full time education living away from the home? If so, they can cover their belongings under their own household insurance provided it's the intention for the items to be returned to the home. 
 Special events cover - a temporary increase in contents sum insured during the period of one month before and one month after a special event such as Christmas or a wedding Up to 10% extra contents sum insured  If your customer has done their Christmas shopping, it's likely that there will be lots of presents in the home. What would happen if your customer suffered a burglary but their contents cover wasn't enough to cover all the presents?

What isn't covered?

  • The first £100 of each claim (or in the event of escape of water, the first £250)
  • Loss or damage caused by malicious acts or vandalism, theft or attempted theft, escape of water, leakage of oil, loss of oil and water, and loss or damage to contents in the garden if your customers home will be unoccupied for more than 60 consecutive days. 
  • Loss or damage caused by underground water.
  • Accidental damage to items designed and intended to be portable (such as laptops, tablets and mobile phones), or to hand held computer equipment and games consoles. If cover is required for these items, your customer can choose optional extended accidental damage or personal possessions cover.

These are only a few of the limitations and exclusions that apply. For details of what is and isn’t covered, please refer to the  PDF file: Rainbow - Insurance Product Information Document (QGI14007) PDFsize: 115KB    and  PDF file: Rainbow Policy Booklet to be used from 15th April 2020(QGI6390) PDFsize: 378KB .