Home Insurance FAQs

We understand you may have specific questions about our Home insurance, that's why we've created some FAQs.

Gold and Silver FAQs

Find out answers to some of our most common questions about our Gold and Silver Home insurance.

Online Documents FAQs

Find out about My Account, My Insurance and viewing your Home insurance documents online.

Getting a quote FAQs

View our common questions about getting a Home Insurance quote using Smartquote. An innovative new tool that makes getting a Home Insurance quote quick and easy - we understand your time is valuable.

Renewal FAQs

Need help with your Home Insurance Renewal? Our FAQs should help with any queries about renewing your Home Insurance policy and our online payment portal.

Payment FAQs

We understand you may have specific questions about payments and paying for your Home Insurance. Look at our FAQs to see if they can help you.

Making A Claim FAQs

Find out about our step-by-step claims process and common questions about making a claim. We provide two ways to make a claim, online or by telephone.