Home Insurance FAQs

We understand you may have specific questions about our Home Insurance, that's why we've created some FAQs.

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Gold and Silver faqs

Find out answers to some of our most common questions about our Gold and Silver Home Insurance.
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Online Documents FAQs

Find out about My Account, My Insurance and viewing your Home Insurance documents online.
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Getting a quote FAQs

View our common questions about getting a Home Insurance quote using Smartquote. An innovative new tool that makes getting a Home Insurance quote quick and easy - we understand your time is valuable.
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Renewal FAQs

Need help with your Home Insurance Renewal? Our FAQs should help with any queries about renewing your Home Insurance policy and our online payment portal.
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Payment FAQs

We understand you may have specific questions about payments and paying for your Home Insurance. Look at our FAQs to see if they can help you.
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Making A Claim FAQs

Find out about our step-by-step claims process and common questions about making a claim. We provide two ways to make a claim, online or by telephone.