We understand how distressing loss or damage to your home can be and we aim to make your claims experience as quick and hassle-free as possible with our step-by-step claims process.

If you can't find the answer you're looking for, then call 0370 900 5565 and speak to one of our call centre team.

Lines are open 8am to 8pm Monday to Friday and 9am to 5pm Saturday. Call charges will vary. We may record and monitor calls.