Frequently Asked Questions.
On this page you will find a list of frequently asked questions that should be able to help you with any changes you want to make or problems you might be experiencing.
If you can't find the answer you're looking for, then call 0330 0186 483 to speak to one of the call centre team. Calls may be recorded and monitored, call charges will vary.
Lines are open Monday to Friday 8am to 9pm, Saturday and public holidays 9am to 5pm and Sunday 10am to 4pm.
Legal & General Car Insurance is arranged and administered by BISL Limited, which is an independent intermediary and is underwritten by a panel of insurers.
How do I make a change to an existing policy?
My registration brings up the wrong vehicle details. What should I do?
I'm just thinking about a new car?
I have a private or 'Q' plate, will you insure it?
My vehicle has been modified or has non-standard accessories. Do I need to tell you?
What date should I enter if I'm only looking for a quote?
I have different customer logins for different products?
Car insurance self-service centre
Call us on
0330 0186 483
Lines are open:
8am-9pm Monday to Friday
9am-5pm Saturday and public holidays*
For Next Generation Text Service, add 18001 before the number you need.
* excluding Christmas Day, Boxing Day and New Years Day.
Calls may be recorded and monitored, call charges will vary.