Contact us

Gold and Silver Home Insurance

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For more information about our Home Insurance you can view our frequently asked questions pages.

0370 263 5510

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday. We're not open on Bank Holidays.

Call charges may vary. We may record and monitor calls.

Pet Insurance

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0800 197 0881

Lines are open 8am to 9pm Monday to Friday and 9am to 5pm Saturday.

Calls may be recorded and monitored.

Landlord Insurance

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0800 092 9922

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday. We're not open on Bank Holidays.

We may record and monitor calls.

Travel Insurance

0800 197 6829

Lines are open 8am to 7pm Monday to Friday and 9am to 5pm Saturday.

Calls may be recorded and monitored.

Lifestyle Insurance

0800 197 2351

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday. We're not open on Bank Holidays.

We may record and monitor calls.

Home Insurance

Need help with your Home Insurance?

Find out more about the easiest way to contact us with SmartService

Essentials or Extra Customers

If you have a policy number starting with DUESS or DUXRA please call: 0370 900 3110

If you have a policy number starting with DUHHS please call: 0370 900 0201

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday.

Gold and Silver Customers

Please call: 0370 060 0227

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday.

Call charges will vary.

We may record and monitor calls.

Pet Insurance

If your policy number begins with LAG

Please call:

Customer Services:  0370 060 2729*

Lines are open:
8am to 8pm Monday to Friday
9am to 2pm Saturday
Closed Sunday

If your policy number begins with PL

Please call:

Customer Services:  0370 060 0071*

Lines are open:
9am to 7pm Monday to Thursday
9am to 5.30pm Friday
10am to 4pm Saturday
Closed Sunday

*Call charges will vary.
Calls may be monitored and recorded.

Landlord insurance

0370 900 5578

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday. Call charges will vary.

We may record and monitor calls.

Travel Insurance

0370 060 0344

Lines are open 8am to 7pm Monday to Friday and 9am to 5pm Saturday.

Call charges will vary. Calls may be recorded and monitored.

Lifestyle Insurance

0370 900 3119

Lines are open 9am to 5pm Monday to Friday and 9am to 5pm Saturday. Call charges will vary.

We may record and monitor calls.

Car Insurance

0344 874 0710

Lines are open 8am to 9pm Monday to Friday, 9am to 5pm Saturday and public holidays* and 10am to 4pm on Sunday.
*Excluding Christmas Day, Boxing Day and New Years Day

Call charges will vary. Calls may be recorded and monitored.

Family Legal Protection

0370 050 0962

Open 24 hours.

Call charges will vary. Calls may be recorded and monitored.

Home Insurance

We want to make the process of making a claim as simple and straightforward as possible. Find out more about how to make a Home Insurance claim.

Email: homeclaims@landg.com

When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information.
Please note that for security reasons we're only able to reply to your e-mail, if your email address is held on our records.

Post
Legal & General
PO Box 6984
Birmingham
B5 4BR

Pet Insurance

We want to make the process of making a claim as simple and straightforward as possible. Find out more about how to make a Pet Insurance claim.

Landlord Insurance

Property Insurance

0370 900 5565 (24 hours for emergencies)

Home Emergency Cover

(provided you have selected Buildings insurance)
0800 072 4680 (24 hours for emergencies)

Legal Expenses, Rent Guarantee and Eviction of Squatters

(if selected)

0370 050 1576 (24 hours for emergencies)

We may record and monitor calls. Call charges will vary.

Travel Insurance claim

We want to make the process of making a claim as simple and straightforward as possible. Find out more about how to make a Travel Insurance claim.

Lifestyle Insurance

We want to make the process of making a claim as simple and straightforward as possible. Find out more about how to make a Lifestyle Cover Insurance claim.

Car Insurance

For customer services call:  03448740710

To make a claim call:  03444122199

Calls maybe recorded and monitored. Call charges will vary.

Or Log into the self-service centre.  

Family Legal Protection

0370 050 0962

Open 24 hours

Call charges will vary. Calls may be recorded and monitored.

Home Insurance

0370 900 3110

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday.

Call charges will vary. We may record and monitor calls.

If you're a Home Insurance Enhanced customer and need to make a renewal payment, please call 0800 316 0281

Landlord Insurance

0370 900 3110

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 5pm Saturday.

Call charges will vary. We may record and monitor calls.

Subject Access Request

E-mail us on: GI.SAR@landg.com

Under data protection law, Subject Access Requests can be submitted verbally or in writing (whether it is in an email, social media message or delivered mail.)

Please be aware, when sending emails you should not include any personal, financial or banking information, as email is not a secure method of communication.

For any written communication, please send your correspondence to:

Legal & General
PO Box 6984
Birmingham
B5 4BR

My privacy rights under GDPR

Please be aware, when sending emails you should not include any personal, financial or banking information, as email is not a secure method of communication.

For any written communication, please send your correspondence to:

Legal & General
PO Box 6984
Birmingham
B5 4BR

Telephone (General Enquiries)

Home Insurance

Essentials or Extra Customers

If you have a policy number starting with DUESS or DUXRA please call: 0370 900 3110

If you have a policy number starting with DUHHS please call: 0370 900 0201

Gold and Silver Customers

Please call: 0370 060 0227

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday.

Lifestyle Insurance: 0370 900 3119

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday.

Landlord Insurance: 0370 900 5578

Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday

Pet Insurance existing customer enquiries: 0370 060 2729

Lines are open 8am to 9pm Monday to Friday and 9am to 5pm Saturday

Family Legal Protection existing customer enquiries: 0370 050 0962

Open 24 hours

Travel insurance existing customer enquiries: 0370 060 0344

Lines are open 8am to 7pm Monday to Friday and 9am to 5pm Saturday

Please note for all numbers:

Call charges will vary.

Calls may be recorded and monitored.