Home insurance existing customer enquiries - contact us
Essentials or Extra Customers
If you have a policy number starting with DUESS or DUXRA please call: 0370 900 3110
If you have a policy number starting with DUHHS please call: 0370 900 0201
Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday. We're not open on Bank Holidays.
Gold and Silver Customers
Please call: 0370 060 0227
Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm Friday, 9am to 1pm Saturday.We're not open on Bank Holidays.
Call charges will vary.
We may record and monitor calls.
Use our online form:
When sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information.
Please note that for security reasons we're only able to reply to your e-mail, if your email address is held on our records.
Legal & General
PO Box 6984