We don’t pay benefits straight away when you make a claim - we call this the deferred
period. You can choose a 30, 60, or 90 day deferred period for accident and sickness or
You can also have a longer deferred period of 180 days for our accident and sickness insurance. We’ll work out your claim at a daily rate and pay your benefit to you monthly in arrears (this means every month for the month just gone).
Accident and sickness insurance
The deferred period starts when a doctor (or consultant for certain conditions) confirms that you're unfit for work.
The deferred period starts when you've registered as unemployed. It does not include any period you are paid rather than working your notice (payment in lieu of notice).
What you need to consider
You need to think carefully about how long you could comfortably manage without your usual income. You should consider:
- Any existing policies you may have that will pay out if you can't work,
- Any individual or joint savings or income you may have from other sources; and
- Government benefits like the Support For Mortgage Interest, and any income support you may be entitled to.
We'll only pay benefits if you're off work for the full deferred period.
If you’re not sure whether you'll be able to claim government benefits, contact the Department for Work and Pensions at www.dwp.gov.uk
By clicking the link above you are leaving our website. We are not responsible for the accuracy of the information or the content of the linked site.
Benefit payment options
We offer two different ways of paying benefits:
We make your first benefit payment 31 days after the deferred period ends. Any further payments are made at 30-day intervals.
Back to day one
We make your first benefit payment on the first day after the deferred period ends. We then backdate the benefit to day one of your claim. We then pay any further payments at 30-day intervals.
For a better understanding of how the payment options affect the policy, please see the examples in each of the employment sections. Please choose the type of employment below which applies to you.
|DEFERRED PERIOD||STANDARD OPTION||BACK TO DAY ONE|
|30 Days||First payment on day 61||First payment on day 31|
|60 Days||First payment on day 91||First payment on day 61|
|90 Days||First payment on day 121||First payment on day 91|
|180 Days||Not available for Unemployment||Not available for Accident, Sickness or Unemployment|
Please call us for a quoteCall 0800 197 2351 for When your payment starts.
Call us on
0800 197 2351
Lines are open:
9am-8pm Monday to Thursday
We're not open on Bank Holidays.
We may record and monitor calls.
To help you understand how Lifestyle Cover insurance works, we’ve provided an overview of what is and isn't covered.
Make a claim
We aim to make your claims experience as quick and hassle-free as possible.