Firm name: * Legal & General Partnership Services Ltd
Group: Legal & General
Other firms included in this return (if any): None
Period covered in this return: 1 July to 31 December 2020
Brands / trading names covered:


Table Caption
Product /service grouping Intermediation (within the reporting period) Number of complaints opened Number of complaints closed Per­centage closed within 3 days Per­centage closed after 3 days but within 8 weeks Per­centage upheld Main cause of complaints opened
Banking and credit cards              
Home Finance 1.99 per
1000 sales
1958 1945 0.00% 99.64% 87.09% Advising, Selling and Arranging
Insurance and pure protection 2.79 per
1000 policies sold
46 58 5.17% 93.10% 22.41% Advising, Selling and Arranging
Decumulation and pensions              

Credit related