Shopping for food is something many people take for granted, but for various reasons such as health, mobility or accessibility, it might not be easy to visit your local supermarket. Food shopping is an important part of staying healthy, and provides independence and choice. Fortunately most supermarkets now offer online shopping, which means you can still pick the groceries you want, but have them delivered straight to your door.

Navigating a supermarket website

Get registered to shop

To start your online grocery shop, you’ll first need to create an account with your supermarket of choice. As part of the registration process, you’ll be asked for your email address, phone number and home address details. This is so delivery drivers can find your home and get in touch with you if you live in a location that may be difficult to find. A driver may call you to let you know whether your delivery may be late or even early.

Picking your items

You’ll find everything in the supermarket within categories at the top of the page (e.g. fruit and vegetables, meat and fish or bakery). Click within each category to navigate through the products you want, and add them to your virtual basket.

Tip: If you want more than one of a certain item, you can often use ‘+’ and ‘-‘ buttons to increase or decrease the quantity.

You should notice your virtual basket will tally up all the items you’re selecting, providing a total cost for your shop at the bottom of your list. If it’s more than you were expecting – don’t worry. You can still remove items from your basket (and you don’t have to find where to put them back!)

Paying for your shopping

When you’re ready to checkout, there should be a button near your virtual basket that will allow you to pay for your shopping and select a delivery slot. Keep in mind that you’ll often have to book a delivery slot a few days in advance, so remember to take that into consideration when planning your shop – although some supermarkets may even offer same day groceries delivery.

Tip: You’ll be able to pick from a variety of delivery slots, which will generally cost no more than £4.00. However, if you’re available, slots later in the evening may be a little cheaper. 

You’ll also need to register a credit or debit card against your account to pay for your shopping. You should only have to do this once but if you’ve never paid for anything online before, ask a family member or friend to help you.

Once you’ve selected your delivery slot and paid, all you need to do is wait for  your shopping to be delivered to your door! 

Earning your rewards online

As with shopping in-store, many supermarkets offer reward points and discounts through loyalty schemes (such as Sainsbury’s Nectar card and Tesco Clubcard). You can register your loyalty card against your online account to ensure you’re still getting your offers and points.

Learning new recipes

If you’re not much of a culinary whizz, many supermarkets offer the option to send you simple recipes and all the ingredients straight to your door. This means you can cook more while taking the stress out of finding the right ingredients.

If you’re interested in expanding your knowledge, you may find our article on learning new skills online helpful.

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