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Useful contacts

Tesco Retirement Savings Plan support team

You can call our helpline on 0345 070 0090 - open between the hours of 8.30am and 7pm Monday to Friday.

Call charges will vary. We may record and monitor calls. Please be aware our helpline staff cannot provide financial advice.

If you want to make changes to your policy, you can do this by logging in to Manage Your Account, which will enable us to prioritise customers with the most urgent needs.

Signing up online is one of the quickest and most convenient ways that you find the information you need about your pension, savings or investments. To register for Manage Your Account, all you'll need is your pension account number which you’ll find on your pension documents including your annual statement.

Once online, you'll be able to search our help and support and frequently asked questions, which may help to answer your query immediately.

Tel: 0345 070 0090


Our Tesco Retirement Savings Section:

Other useful sites

Retirement Line

Retirement Line is the UK’s largest pension income broker and they can help you shop around for the best regular pension income (annuity) deals.

To use their free service, go to their website or call 0345 565 2601. Please note that Tesco is not responsible for any information provided to you by Retirement Line. Other pension income brokers are also available.


MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help, MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

120 Holborn

Call: 0800 011 3797


Pension Wise from MoneyHelper

This free and impartial service helps you understand your options for using your pension pot, so you can choose the right one for you.

Provided by MoneyHelper, a government organisation, it offers clear and simple guidance online or over the phone.

To find out more or book an appointment visit or call 0800 138 39447

State Pension

You can apply for a personalised State Pension forecast on the Government's website to help you plan how much you could receive in retirement.

GOV.UK is a Government source of information, which includes details of State benefits. On its website you can find information about the State Pension, pension credit, National Insurance in retirement and much more.

Pensions Regulator

The Pensions Regulator regulates workplace pension schemes and it can step in where they feel that a scheme is not being run properly or where it has evidence that members’ benefits are endangered.

The Plan’s administrators and professional advisers have a duty to report to The Pensions Regulator if they believe there have been any irregularities in the running of the Plan.

The Pensions Regulator
Napier House
Trafalgar Place
Brighton BN1 4DW

Tel: 0345 600 0707

Pensions Ombudsman

The Pensions Ombudsman has the power to investigate and decide upon complaints and disputes involving pension schemes and will normally only expect to act after a matter that has been referred to TPAS has not been satisfactorily concluded.

The Office of the Pensions Ombudsman
11 Belgrave Road
London SW1V 1RB

Tel: 020 7630 2200

The Pension Tracing Service

The Pension Tracing Service provides a tracing service for those who have lost contact with administrators of former pension schemes.

The Pension Service 9
Mail Handling Site A
WV98 1LU

Tel: 0345 6002 537


Use this website to find financial advice in your area. You may wish to consider taking financial advice before deciding on your options.

Neither Tesco nor Legal & General are allowed to give you financial advice.